1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff were all super attentive making us feel like VIPs and the whole stay was very comfortable and special. Beautiful food in the restaurant and the garden was a great place to relax with a glass of wine. Big comfy beds and great facilities
Negative section of review
Nothing
Positive section of review
Location is good close to the pubs and restaurants, walkable to the Lime street station. Room is new and clean, friendly and helpful staff. A bit pricey but may be due to the Taylor concert.
Leighton Buzzard, United Kingdom
Positive section of review
Friendly staff, nice quiet location, the rooms are all different shapes sizes stayed here a few times very clean, tidy, good parking, great place
Positive section of review
The apartment had everything that we needed and was in a very central location
Negative section of review
We were unaware that we had to haul our suitcases up 30 stairs to reach the apartment. It was really noisey in the morning around 5am when large trucks were unloading in the street outside the bedroom window.
Positive section of review
Good location, quiet and clean with friendly reception staff
Negative section of review
I was told that breakfast was served until 1030 on Saturday 15 June. My wife and I went to breakfast at 1015 and, after getting hot drinks and making toast, we went to the servery for the cooked breakfast. There were only two rashers of bacon left and when I asked the chef for some more he told me that breakfast finishes in about five minutes so he wasn’t going to cook anything more. Disappointing.
Positive section of review
Location. Kitchen Comfortable bed, clean. Good value
Negative section of review
The pre stay communication, complicated. The smell in the hall and the bathroom
Positive section of review
Quiet location Accepts dogs
Negative section of review
Twin bed pushed against wall, so not really a "twin" bedroom. Lamp fitting broken. Toilet u-bend heavily stained. Reception staff did not ask "how was your stay" and didn't appear at all interested in feedback about these simple issues. Not the service level expected at a 4-star hotel. Perhaps the 4th star is only because there's a spa and pool.
Positive section of review
Breakfast was fine
Negative section of review
Hotel is mainly concentrated and corned with large groups e.g seminars Would prioritise a smaller hotel in the future
Positive section of review
property
Negative section of review
i had to change the bed 3 times very loud air conditioner and led next to bed that can't turned off - asked to leave the lobby while waiting for my flight by the night receptionist even though the day receptionist confirmed to me that i can stay in the lobby while waiting for the pick up , the moment i showed up he asked me to leave
Positive section of review
Luxury
Negative section of review
Thought it was walking distance to o2