1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Kinmel Bay, United Kingdom
Positive section of review
Loved the garden area for the safety of my dog too chill after two days at the beach. ( He is old and was shattered and fell asleep outside after) The extras I didn't expect. For example the BBQ outside. (The pillows and quilt. Even tho I took my own) bed was comfy. They had a hairdryer in cupboard too. There are games too play eg: Scrabble. DVDs too watch. Playing cards. Kids games. All fab! There was a coffee machine 😊 We didn't use half of them, but thought how lovely if my trip was longer. Also extras like cleaning products and washing up liquid. Loved the layout of the caravan. Well used space. Very cosy. Had a lovely cooked steak at dining table. Good quality crockery. Had Freeview so watched TV on evenings. It was quiet, close enough too walk too Towyn road or reception. Everyone on site was friendly. Had a lovely relaxing two days visited Llandudno with dog and came home too comfortable caravan. Thank you very much. Well be back 😊
Negative section of review
Took my a little while find the little key safe. Also couldn't figure out how use the bathroom radiator. My problems, not there's. My hubby found it in the end.
Newcastle upon Tyne, United Kingdom
Positive section of review
Friendly, helpful staff. Exceptionally clean. Fabulous breakfast packed for early pick up! Large parking lot. One of our best stays on the 2 week trip! Highly recommended! Not fancy,but comfortable and clean. In room kettle with tea and coffee.
Negative section of review
Everything was great! Ample parking. Well lit.
Positive section of review
Room was clean and comfortable. Instructions were very clear and helpful. Great shower.
Negative section of review
Room could have done with a lick of paint but it didn't affect our stay.
Positive section of review
Rooms, friendliness of staff and excellent food. Would highly recommend.
Positive section of review
Received a lovely warm welcome and nothing seems to be to much trouble
Negative section of review
The shower had not been cleaned it was full of someone else's false eye lashes and toe nails. The bed was clean and comfortable, towels were provided and were clean.
Positive section of review
2nd time staying. Friendly and very convenient for the location.
Newcastle upon Tyne, United Kingdom
Positive section of review
Staff were all lovely, professional and took time with guests.
Negative section of review
Hotel was surfacely clean :- beds were spotless, bathrooms spotless, reception , bar and spa spotless. However it was let down by windows being black and nets being black with mould. Such a shame this attention to detail has been missed.
Positive section of review
Location and view from apartment absolutely fabulous!
Negative section of review
Blinds in kitchen area were not working/on last legs so we temporarily fixed ourselves so we could enjoy full view of bay, and windowsills in same area obviously broken some time ago and not fixed properly.
Positive section of review
Staff, the bar was nice and friendly
Negative section of review
WIFI in the room was very poor and as the TV worked off the WIFI it was very frustrating 😑. Also the green emergency light over the bed was a bit annoying.
Positive section of review
Modern property
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