1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Johnstonebridge, United Kingdom
Positive section of review
We appreciated the view plus the lake where we could walk the dog. The bed was comfortable. The ensuite was clean. We wanted an overnight stay close to the motorway. This room was perfect for this. We found the staff very friendly and approachable.
Negative section of review
Just a small niggle. I didn't feel over-safe walking the dog at 6.30am. I kept to well-lit areas then took the dog for a second walk before we left. This did not detract from my stay.
Positive section of review
Jackie and dave are brilliant hosts, very helpful and knowledgeable, very friendly, very very clean, breakfast a good choice and cooked well. Seating outside to enjoy the sunshine definitely 5 star accommodation in our eyes
Negative section of review
Nothing to dislike whatsoever
Positive section of review
Room was well presented and clean. Outside bar had a great atmosphere and the new staff were welcoming and friendly. Breakfast was superb and our dog was looked after with her own cooked food provided by the hotel waitress
Negative section of review
Nothing really. Just keep doing what you do best
Barnard Castle, United Kingdom
Positive section of review
Peaceful location, lovely staff, bedroom and bathroom both a good size Hotel was attractive and had a nice restaurant with delicious food both in the evening and for breakfast
Negative section of review
We had a room over the kitchen (not made aware of this when booked) and found it very noisy when trying to relax in room during the evening Noise didn’t stop until 10pm and started again at 6am
Positive section of review
The staff were friendly and helpful, doing there best in difficult circumstances. The bed was very comfortable. We had a lovely swim in the pool.
Negative section of review
The hotel is about to close and we weren't made aware of that when booking. As a result there is no restaurant as stated on the website. They allow you to take take-aways in. The hotel is not being maintained. The breakfast was poor, the cooked was bacon and sausage, nothing else and the continental was cereal and toast.
Positive section of review
Gorgeous room, easy-going and friendly landlord, great location for both railway stations. It was quiet too!
Negative section of review
More booking.com's fault: was listed as a B&B but it's a B&noB. Gorgeous four poster bed but it creaked like hell, I guess there's not much that can be done about that though.
Positive section of review
The property is located at the nearest Cruise terminal, and the breakfast is excellent.
Negative section of review
We stayed in the room of the first floor, only able to see the roof.
Positive section of review
Cheap for a group of people, check in instructions were clear
Negative section of review
Nothing about this apartment was "cosy", it was a room with a bed and a couch and small kitchen all next to each other. We did not enjoy it.
Positive section of review
Location, near to Kings Cross station.
Positive section of review
Beautiful location
Negative section of review
Terrible WiFi and phone connection. Virtual non existent. Caused problems keeping our group informed.