1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
meet and greet wad great layout of foyer, bar and restaurant was designed brilliantly, lots of places to sit, relax and watch the world go by.. breakfast choices were excellent, staff friendly and helpful and constantly on the go hotel clean, pool was great, very underused which was perfect for us. the first entertainment was a male singer who was brilliant.
Negative section of review
bedroom/bathroom - Needs a revamp as outdated evening meal - options limited, beef burger option was greasy the bread roll was soaked due to the grease, was provided with another burger which was equally as bad. entertainment- only available when a coach party is in residence on the 25th Oct, the entertainment was shocking, male kept forgetting words, female singer at one point was in tears, when we expressed our disappointment to the duty manager we were informed that the artists had been regular attenders to the hotel and that they were like family members and were happy to see them tonight as the male has been unwell and tonight was probably going to be his last performance.
Positive section of review
Comfortable bed, good sized fridge, kettle, mug, etc. (I like a good sized mug, and these were good.) Not overheated. Friendly staff.
Negative section of review
The weather. But don't worry - it never rains inside a pub!
Positive section of review
The staff, the accommodation and the food were exceptional. without a doubt I would stay again!
Negative section of review
nothing
Positive section of review
great size rooms, hot shower with plenty of water pressure, brilliant kitchen well equipped
Positive section of review
Nice big cooked breakfast. Lovely front garden, super view over the harbour.
Positive section of review
Great location in easy walking distance to the NEC
Positive section of review
Excellent breakfast and the staff were great.
Negative section of review
The room was a bit on the small side and so was the bathroom.
Positive section of review
Friendly staff, clean room, good breakfast
Positive section of review
Staff were just the best
Positive section of review
The staff.
Negative section of review
The room was appalling