1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Superb room, cosy and comfortable. Wonderful hosts. The lady hostess gave us a great introduction about the house and the room. And then she baked a cake for our afternoon tea! Homemade cake- what more to expect! She also helped us to book a taxi for the following morning as we dropped the car in Truro. 10 min easy walk to the city centre of Truro where one can find lots of places to eat. The Cathedral is worth a visit! Thoroughly enjoyed our stay in this quaint town and in the Townhouse.
Negative section of review
Nothing
Positive section of review
The views were spectacular and the staff were very friendly, and helpful, especially the female children's entertainer (didn't remember her name) she was fabulous with our granddaughter. I'm not sure the staff are credited for their hard work and total dedication, they certainly deserve it.
Negative section of review
The silver caravan number 64 was very tired looking, and had minimal space in the double bedroom and the shower room. The kitchen area was very small and no work top space to prepare food/drinks. We had originally booked the gold caravan, however this choice did not allow dogs, although not stated. The clubhouse was shabby in need of a refurb, and the swimming pool was advertised as heated, however freezing! We didn't complain because it's not the staffs fault. John Fowler needs to take a good look and invest money into his staff and also revamp and modernise the park!
Positive section of review
We loved the decor and how it was in keeping with the age of the property. The breakfasts were great and the hosts couldn't be faulted.
Negative section of review
Nothing, it's an ongoing renovation so Baytree house will be even better than it is now.
Brighton & Hove, United Kingdom
Positive section of review
It’s location and everting really it was a very good experience including other times I have been there
Negative section of review
The showers are very tricky and get water everywhere if it hits the screens
Positive section of review
Character of building, cleanliness of room, quality of breakfast and good-natured welcome of the staff
Positive section of review
Staff here are really helpful. Probably the best I've stayed at
Negative section of review
No complaints about this hotel at all
Positive section of review
Stunning views, quiet location and small campsite.
Negative section of review
Nothing
Positive section of review
Beautiful property, has everything you need.
Negative section of review
Heating system isn’t great, it was so cold when we got there and took a good few hours to heat up and after a wet and cold day in Alton Towers it made it a little difficult. Shower wouldn’t stay on hot so kind of gave up with that.
Positive section of review
Location
Negative section of review
All good..
Positive section of review
Location
Negative section of review
Despite its convenient location for airport travel, my stay at this 4-star hotel left much to be desired. The absence of hair conditioner for women and the lack of room slippers and bathrobes made the spa experience less enjoyable. Dining at the hotel restaurant posed unexpected challenges as we were unable to charge the bill to our room, necessitating a return to our accommodation for payment. Furthermore, the hotel's cashless policy proved inconvenient when I wished to settle a portion of my bill in cash ( to spend all left pounds). I hope the management addresses these issues to enhance the comfort and convenience of future guests.
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