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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location - a stone's throw from coastal path and great lunch cafe (the Pavilion) Room size generous, comfortable beds, coffee/tea facilities and room service (friendly, helpful in a very honest way ).,TV screen size.,, -- Access to Wetherspoons
Negative section of review
Great hot water pressure but the shower was difficult to control - waste of time and water trying to get the mix right
Positive section of review
Very comfortable accommodation and friendly staff. We arrived late and they phoned to make sure we knew how to check in. Staff were asking what plans we had for our stay and were talking with us.
Negative section of review
Breakfast although was lovely and could have multiple items, we feel a little pricey for the quality. Room was booked for 2 but only 1 set of towels ( no problem as more are available at the check-in, but as we were after hrs we had to wait untill the nxt morning).
Positive section of review
Staff was very kind and attentive. The room was clean, in order, with perfect room temperature and plenty of supplies, like coffee, tea, soaps, hand & body lotion. Breakfast was really good.
Negative section of review
The location is not ideal for those wishing to do the tourist rounds in London. The access from Canary Wharf Underground station is not far, but it's not straightforward. At breakfast there were not many options for vegetarians (even less for vegans) comparing to other hotels that I have stayed.
Positive section of review
Loved the decor inside and all the chandeliers, staff were amazing , breakfast was outstanding, hot buffet was hot and not cold like most places, lots of variety too.
Negative section of review
The outside paint work needs a little work, I know you shouldnt judge a book by its cover but first thoughts were not very good, but once inside completely changed my mind.
Positive section of review
Good to have the space of an apartment and with facilities such as the laundry and extra sofa bed. The location was also quite convenient and central
Negative section of review
It’s a small thing but there wasn’t enough toilet paper for a weeklong stay and no laundry detergent. Way and cheap to buy but inconvenient to buy last minute. Picking up and returning keys to a separate location was also a hassle. Finally I underestimated the work with 3 storeys (6 flights of stairs) with a child luggage and removing our rubbish
Positive section of review
Staff very efficient and free parking outside hotel
Negative section of review
Shower curtain could do with being replaced
Positive section of review
Beautiful building , garden and setting
Negative section of review
The bed, shower and the room
Positive section of review
Good service, the food was tasty.
Negative section of review
All rooms with windows to the inner yard are quite noisy because of all the air conditioners and the poor windows insulation. Poor choice at breakfast.
Positive section of review
Does what it says on the tin
Positive section of review
Location
Negative section of review
Unreliable shower