1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The hotel is in a beautiful building that still show a lot of its charming architecture. The staff we encountered (ranging from front desk, to restaurant staff (at breakfast), to the cleaners we saw were pleasant and friendly, and, where applicable happy to assist us. The bedroom was beautiful
Negative section of review
With the hotel and staff, nothing everything was fine, however there were a couple of points in the bedroom that detracted from the stay: 1. We couldn't open the windows to let some fresh air in (the room was quite warm and stuffy) 2. The towel rail in the bathroom was, in my opinion, dangerously hot - yes, there was a warning notice, but I accidentally brushed my hand and arm against it and literally jumped away to avoid getting burnt
Positive section of review
We arrived late at night and the member of staff who was on duty was exceptionally friendly and helpful. I did not get his name but please thank him from us.
Positive section of review
Room was lovely very bright and airy. Very quiet would stay there again a bit longer next time. Would recommend. Thank you
Positive section of review
Excellent location, friendly staff and a good breakfast. Tea/coffee making facilities are always welcome
Positive section of review
Lovely, clean and comfortable room. Friendly staff, very helpful. Nice atmosphere.
Negative section of review
Everything was excellent.
Positive section of review
Location was okay but that was all that was good about this property.
Negative section of review
The entrance to the property was hazardous as was most parts of the apartment. I messaged the property owner to advise of a number of concerns…cracked tiles around the fireplace which was dangerous, the fridge plugged into an extension lead , which was also exposed so you could trip over it, a metal door way plate that was raised so if not vigilant you could cut your foot. There were a number of issues & the photos are not a true reflection of the property.
Bowness-on-Windermere, United Kingdom
Positive section of review
Location was great. Amazing property. Great size and layout.
Positive section of review
Quant a fashionable stay in an old mill
Negative section of review
No car parking
Positive section of review
The staff make this hotel!
Negative section of review
Could do with a refresh