1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great breakfast lots of option, had a lovely stay here in london. The staff were exceptional when my family member needed medical help - will 100% go back here on my next trip to London. The staff were efficient, competent and kind to my family and I.
Positive section of review
Excellent comfortable, clean accommodation in a fantastic location . Tea , coffee , milk , sugar and complimentary biscuits As well as eggs Very dog/hound friendly
Negative section of review
Not a lot not to like
Positive section of review
Great location for us and the convenience of the Staffordshire Grill being located on-site was terrific. The staff were unbelievable and helped with our every request.
Negative section of review
For us being international visitors, not having a ‘safe’ within the room meant carrying our valuables with us at all times. Our room was also very hot and there was no air conditioning.
Positive section of review
The food at the restaurant was phenomenal. The garden tour is a must do. The room was outstanding. The staff were amazing.
Negative section of review
Nothing.
Positive section of review
Very well presented. Great location. Excellent communication from the hosts.
Negative section of review
All at least very good! Thank you!
Positive section of review
Location - selected this hotel because of its proximity to NEC
Negative section of review
Selected this hotel because of its proximity to NEC and the proximity of car parking. Sadly, the hotel’s parking is a good ten to fifteen minutes walk away. No fun with a heavy bag! I was only made aware of this AFTER booking the room. Making this trip four times was no fun!
Positive section of review
Great location, friendly staff, great food
Positive section of review
Friendly staff, was served dinner quickly
Negative section of review
Nothing particularly, all fine
Positive section of review
Location and room was good.
Negative section of review
Bad was like sleeping on a rock witha poor quality mattress topper, there would blood stains on the duvet cover. Breakfast was pretty disgusting, all food had been under the heaters for at least two hours and was dried up and inedible. I do believe we should be eligible for a refund on the breakfast,
Positive section of review
Great location