1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Wells next the Sea, United Kingdom
Positive section of review
Amazing location. The beds were so comfy and the kitchen had everything that you would need. Good sized TVs in the living room and in both bedrooms. We needed a travel cot and unlike the usual small ones with thin mattresses, the one that we were provided with was a great size with an amazing fitted mattress that was thick and perfect for my little one.
Positive section of review
We had a wonderful stay. Staff were lovely (Ashika was super helpful with travel tips into Oxford and just a generally good host). Everyone in reception and the restaurant were fab. The food in the restaurant was incredible - faultless. The beds were incredibly comfortable. Would (and will) return in a heartbeat.
Negative section of review
The bar staff were a little less 'on it'. For example, my partner ordered two martinis and then had to wait ages for them and carry them the length of the bar/hall herself. It would've been nice if they'd brought them over. Bar food not the same standard as the restaurant but I guess that is to be expected. Still good just not 'wow'.
Chipping Norton, United Kingdom
Positive section of review
Loved the incredibly welcoming staff, and my room was spacious, bright and clean. I thought the food - I had dinner and breakfast there - was good too.
Negative section of review
My room was a little hot at night and I would have loved it to be a bit darker in the room, but the latter is me being fussy.
Positive section of review
Location was good for us as it was only a 2 minute walk from Paddington station so saved on taxi fares.
Negative section of review
We booked this hotel in December 23 for a 2 night stay in May 24. We arrived at the hotel only to be told that our room was undergoing maintenance and they did not have another room so rather than giving us a choice, they told us we were being moved to their sister hotel. We asked for a refund but they were reluctant to do so claiming that the other hotel was a new 5* hotel in the vicinity. As we were tied for time we agreed and to compensate us they said they would refund 20% to our Booking.com account, which so far we have not received. Their sister hotel, The Inhabit, turned our to be a vegetarian hotel and championed sustainability but this was clearly an excuse not to clean the hotel as our room was dusty and the bathroom dirty. I had to clean the sink before we used it. We were put in a lower ground room where the window was painted white and locked so no natural light. The air con did not work and there was no safe or fridge. We were given a complimentary breakfast which only included eggs, toast, tea or coffee. Our room was below the restaurant/reception and the early morning noise woke us up. I know this review in primarily for the Inhabit hotel but hopefully if the same happens to you, hopefully this will help you come to a decision regarding what to do if you are told you have to move hotels. Had we have been communicated with earlier, the outcome of our weekend away would have been quite different. I will never use either of these hotels again.
Positive section of review
The location was good for city centre the bed was comfortable and there was a couple sjops quite near
Negative section of review
Was nor clean that much in kitchen and no toilet rolls and not alot to cook with
Positive section of review
A very well appointed and designed cosy cabin in a quiet street with views across Oban Harbour.
Negative section of review
Nothing
Positive section of review
Lovely brekkie. Big comfy bed and couldn’t hear a sound so good nights sleep. Thick walls
Negative section of review
Nada
Positive section of review
Excellent breakfast.Friendlystaff.
Positive section of review
Pleasant staff
Negative section of review
Noise from other rooms
Positive section of review
Friendly staff
Negative section of review
It is above a pub so expect some noise.
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