1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Wonderful stay! Beautiful building, friendly helpful staff, functional clean room and the bed was so comfortable. Sunday roast in the restaurant was delicious and there was a great choice of wine. Very conveniently located in the centre of town. Would recommend and will certainly return.
Berwick-Upon-Tweed, United Kingdom
Positive section of review
Nicely appointed apartment, tidy and comfortable for a solo/couple stay, close to the water, in a quiet part of town. Close to nice eateries. Had a small issue with the boiler which was attended to quickly and effectively, so good service on the part of the hosts.
Positive section of review
The apartment was very convenient for restaurants and shops. The facilities in the apartment were first class. Comfortable clean and quiet.
Negative section of review
You had to access the apartment block to collect the key fob which allows access to the underground car park. It meant parking illegally or paying for parking in the nearby council car park while I fetched the keys. No problem if you have a companion or friend with you. The entry instructions were quite complex and were sent to me only a few hours before arrival at the apartment. I was driving from Cornwall so I didn't get to see them until I actually arrived.
Positive section of review
Room clean. Staff very nice is massive big room and bed was comfortable
Positive section of review
Lovely location and space inside the property .
Negative section of review
The outdoor space is not very private.
Positive section of review
never was able to access the property
Negative section of review
The code sent for opening the door did not work so we couldn’t get in
Positive section of review
Convenient location, comfortable bed
Negative section of review
Room up many flights of stairs and no lift, no window in the room and air conditioning was noisy, hard to sleep and felt like the middle of the night all the time as room is dark. Tea and coffee facilities are minimal, difficult to fill the kettle and cups are tiny, about 3 sips and it's gone! Long way up and down the stairs to get more tea bags/milk and not much supplied.
Positive section of review
The location the staff the food
Negative section of review
The rooms are very small
Positive section of review
Great location and staff
Negative section of review
Room looked tired, especially bathroom. 1980s style hairdryer attached to wall, broken tiles and cracked sink
Positive section of review
on the sea front
Negative section of review
pillows were very cheap,drinks we're dear and charging £10 per night for car parking