1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The room was very well located and good size. Everything was well maintained and very clean. Facilities like the mini bar and vanity items were generous and replenishes daily. The location is fantastic and very easy to hop on the tube or bus. The staff were extremely courteous and helpful.
Negative section of review
Nothing, this is a well run and excellent hotel.
Positive section of review
The location of this hotel was perfect. Enjoyed being in the centre of the action. The hotel is very modern and clean. The rooms are roomy considering the location of the hotel.
Negative section of review
The beds were too hard.
Positive section of review
Very comfortable and spacious room. Staff very friendly and helped with an early check in that was very much appreciated!
Positive section of review
I loved everything about the Millbrook and will be planning a return trip. The breakfast was very nice
Positive section of review
Really close to motorway, good food, nice bar, comfortable rooms. But especially the friendly staff
Negative section of review
All was good
Positive section of review
This place iswking improvements and I've stayed 20+ times and will be back again
Negative section of review
Old carpet and bathroom could do with new suite
Positive section of review
it was very clean and the double bed was very comfortable
Negative section of review
the seating in the lounge was a bit uncomfortable
Positive section of review
It was close to where we needed to be
Negative section of review
N/a
Positive section of review
Room was clean and bed was great.
Negative section of review
I paid over £300 for this room and was surprised to see that breakfast WAS NOT included p- come on !!!!!
Positive section of review
Staff were good.
Negative section of review
The room was so small and cramped that there was no room for an easy chair or occasional table as shown in the virtual tour for the "small double". Just one wheeled chair, or sit on the bed. I guess ours was a "very small double". No decent storage for clothes. Lots of noise from the ventilation plant directly outside the room. Very tired bed (much like myself now). Overall, very dated and in need of refurbishment. Some lifts out of service. No room cleaning during the stay. OK it was only two nights but the request was left outside on the door handle. Picture 1 was what I expected (taken from the website). Picture 2 is the view from room 109. Truly a room with a view!