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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I have stayed at this hotel on several previous occasions and although a little quirky, it fits with my needs very well. Staff are always very friendly and helpful and the accommodation is clean and comfortable although a little old fashioned.
Negative section of review
There was nothing in particular that I did not like, but noted that the menu in the evenings was the same as last time I stayed and a little limited in choice. However, the food served is reasonably priced and tasty.
Positive section of review
Location. Just a short walk from King's Cross & Russell Square tube stations. Very quiet, traffic free spot. Staff, in the main, were friendly & helpful, especially when I needed my case broken into as the lock had jammed.
Negative section of review
No lift access. Have mobility issues & was seriously dismayed at having to climb 3 floors up a narrow staircase to our room. Was able to change to a ground floor room next day. I had already requested room with a walk in shower so was surprised that we were allocated the 3rd floor room initially. Part of a hotel experience for me is enjoying social spaces ie bar or lounge. This was different as there were no social spaces in the building we were in. I was aware of this and it wasn't a problem as my friend & I were out all day but I did miss that aspect of a hotel stay. After a long day out the last thing we wanted was to have to walk to another building for a drink. We did take advantage of the Honesty Bar which is certainly a novel idea.
Positive section of review
The breakfasts were excellent; the room and bed were comfortable. We would stay at Mill House Bed & Breakfast in the future. Highly recommend.
Negative section of review
Nothing
Positive section of review
Breakfast was great was so many options to eat people been very nice and helpful
Negative section of review
Nothing.
Positive section of review
Beautiful hotel with history Lovely staff Very clean and comfortable.
Negative section of review
Room was rather hot
Positive section of review
Beautiful room bed so comfortable pool steam room sauna was gorgeous
Negative section of review
Nothing
Positive section of review
Great location. Good size rooms. Good facilities.
Negative section of review
Nothing
Positive section of review
Situation, was great. Room excellent.
Negative section of review
No instructions on how to operate the coffee maker in the room, so ended up having tea. Breakfast could have been better. Not enough plates at the buffet table. Yogurt bowl empty. Pastries nearly all gone, also not many staff working so difficult to catch someones eye.
Positive section of review
Excellent
Negative section of review
Cleanliness
Positive section of review
Location
Negative section of review
Room was a bit small. No place to put suitcases.