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Verified reviews from real guests

How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Ecos Dubai Hotel at Al Furjan

    - “Service and comfort especially Ms.Nurzada from (Front desk) who assistence by her professionalism and friendly engagement I would say very impressive!”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Pousada da Renata

    - “The place is so relaxing and comfortable. Anyone who looks for a beautiful quiet place with a pool and a loot of resting beds and hammocks this is the perfect place. Renata and her daughter was lovely and welcoming.”

  • Travelodge by Wyndham North Bay Lakeshore

    - “Breakfast was excellent. The staff was friendly and courteous.”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Studios Kymata

    - “Friendy staff and good location. Loved our stay.”

  • Kastara Resort

    - “Incredible view on the jungle from the rooms Possible to go to Ubud center by walking 15-20 minutes Great restaurant and breakfast”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • stayme THE HOTEL Asakusa Riverside

    - “nice location and view...You can see the Sky Tree Tokyo very easy . from the room window.”

  • KLCC suites by Chambers

    - “Nice, clean studio apartment with everything you need. Household appliances are quiet and do not disturb sleep. Very conveniently located, close (a few minutes walk) to a train station and a large mall.”

  • Poppies

    - “The staff was excellent”

  • ENERGOSFERA - Innowacyjny Ośrodek Turystyki Edukacyjnej

    - “We weren't expecting much as we hadn't done much research, but we were blown away by this facility. The food in the restaurant was amazing, the glamping pods were very comfortable, the staff went out of their way to show us around and make sure we were happy. We brought our little dog, and they offered to look after him while we used the sauna and hot tub. The owner invited us to look at the stars through his telescope and was happy to talk to us at length.”

  • PortoSoul Trindade

    - “The hot tub was great to have after a long day out in the cold. The host has been extremely helpful, friendly and accommodating. Almost everywhere was just a short walk away. Highly recommended!”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Amadha Villas Retreat - Free Tuk-Tuk Service To the Beach

    - “What a beautiful gem We had already booked another hotel but it was so awful we checked out after 1 hour so frantically phoned around and came across Amada WOW Om was so helpful so inviting and truly went that extra mile to accommodate our 17 night stay from allowing us to keep our cases safe when we stayed away to arranging trips (much cheaper than anywhere else) advising places to go ordering food in getting tuk tuk to beach and shops (free 3 times a day return Fabulous service )the list goes on All the staff always have a smile and really go that extra mile every time nothing is any trouble Om gives her personal phone number 24/7 for anything you need Snacks & drinks available We will never stay anywhere else The place has a beautiful garden with seating,& large pool Also bungalows with private pool Rooms are big bright and huge showers 4 poster comfy beds with fridge coffee & tea making. We used the washing facility all our clothes came back clean ironed & folded smelling fabulous So look no further Beautiful place Beautiful people Thanks and look forward to coming back soon”

  • Apex Hotel

    - “The room was very nice and clean. Breakfast was delicious and terraced view was perfect Staff were very friendly and helpful”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • The Malvern Hills, Courtyard Cabins,Tom Cabin

    Great Malvern, United Kingdom

    Average review score: 9.4
    • Positive section of review

      What a beautiful little gem !! So quiet and tranquil. The cabin was beautiful inside and out and had everything we needed and more. The bed was super comfortable, the shower was powerful and hot. The gardens were very well maintained and decorated .... the only downside was it was really sunny so we had no use for the log burner!! So we are planning to return on a cold frosty weekend just so we can enjoy the log burner !! Great access to the malvern hills !! Cannot fault the place at all. Stunning !!

    Reviewed: 21 May 2024 Stayed in May 2024
    Kelly United Kingdom
  • Royal William Yard Apartments

    Plymouth, United Kingdom

    Average review score: 9
    • Positive section of review

      Everything - except for the fact that the Lift was out of order, and had been for at least a week. Nobody informed us before arrival, or checking in, so as we are both over retirement age, we were very disappointed, having to "lug" cases, and food- drink up 2 big, flights of stairs. This spoiled our weekend, as we must have used the stairs at least 10 times, and they were quite exhausting with all our "stuff"

    • Negative section of review

      Fix the "damn" lifts !!!

    Reviewed: 21 May 2024 Stayed in May 2024
    Jerry United Kingdom
  • Waterfront Southport Hotel

    Southport, United Kingdom

    Average review score: 8.5
    • Positive section of review

      Fantastic location and views. Staff very friendly and accommodating. We upgraded our room and it was lovely. Hotel had a good vibe about it. Breakfast was good.

    • Negative section of review

      Short staffed. Couldn't find our dinner reservation, we had to wait 30 mins for a table to then sit to wait to even get a menu. Not the staff's fault. They were also catering for a party event. We left to get dinner elsewhere.

    Reviewed: 21 May 2024 Stayed in May 2024
    Susan United Kingdom
  • Moorgarth Guesthouse

    York, United Kingdom

    Average review score: 8.6
    • Positive section of review

      The location is great, close to the city centre. The staff was incredibly nice, welcoming and helpful. TV, wifi working well.

    • Negative section of review

      The towels were very uncomfortable, very hard, almost impossible to wipe in them. Window to the street - quite noisy.

    Reviewed: 21 May 2024 Stayed in May 2024
    Magda Czech Republic
  • Eype's Mouth Country Hotel

    Bridport, United Kingdom

    Average review score: 8.2
    • Positive section of review

      Loved the room, just the right size for one person. We stayed for dinner and had the best fish and chips ever.!!

    Reviewed: 21 May 2024 Stayed in May 2024
    Jane United Kingdom
  • Commodore Hotel

    London, United Kingdom

    Average review score: 7.6
    • Positive section of review

      Breakfast was good. I do not eat gluten but they had gluten free bread. Breakfast was lacking soija yoghurt.

    • Negative section of review

      Soya yoghurt for breakfast.

    Reviewed: 21 May 2024 Stayed in April 2024
    Sirkka-Liisa Finland
  • The Welcombe Golf & Spa Hotel

    Stratford-upon-Avon, United Kingdom

    Average review score: 7.6
    • Positive section of review

      The Spa was fantastic the room was good and being allowed our dog was very helpful.

    • Negative section of review

      The food was not of a high standard and was not expected from this quality of hotel. The bread with the soup was everyday and the home made bread was at an extra 5 pounds. I am not encouraged to use a Best Hotel brand again. No effort was made to the format of the food on th plate, other B and B's serve better food. Very disappointed.

    Reviewed: 21 May 2024 Stayed in May 2024
    Irene United Kingdom
  • The Waverley Inn

    Dingwall, United Kingdom

    Average review score: 6.7
    • Positive section of review

      Location and reception tried to be helpful. Breakfast are was lovely.

    • Negative section of review

      The curtains were hanging off the rails. The bin had not been emptied, one of the towels was ripped and looked like a rag, there was another towel with a clump of hair stuck to it, there was a stain on the tea tray, the shower was filthy, the TV worked but was smashed, there was only one battery in the remote so that had to be fixed.

    Reviewed: 21 May 2024 Stayed in May 2024
    Linda United Kingdom
  • The Celtic Royal Hotel

    Caernarfon, United Kingdom

    Average review score: 7.8
    • Positive section of review

      Excellent venue, and staff were friendly.

    Reviewed: 21 May 2024 Stayed in May 2024
    Lisa United Kingdom
  • The Golden Acorn Wetherspoon

    Glenrothes, United Kingdom

    Average review score: 7.9
    • Positive section of review

      Brilliant

    Reviewed: 21 May 2024 Stayed in April 2024
    Brian United Kingdom
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