1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We were only in York for one night to spend 2 days sightseeing. This hotel location - right next to the train station —was perfect. We walked across the street from the station, checked in, dropped our luggage and headed to town on foot. Never needed a taxi. The room is small and plain but the public areas are generous and elegant. We had a lovely view of York Minster from our window.
Negative section of review
Our room was quite small Fine for one night, but otherwise would have felt confining.
Positive section of review
We chose this hotel because of proximity to Paddington Station. The reception area is a bit larger than most hotels of this type, as are the rooms. Our room was clean and the bed was comfortable. We did not have much of a view from the room, but we didn't really care as we value comfort, location and cleanliness more.
Negative section of review
Limited selection for breakfast.
Positive section of review
Beautiful building with some gorgeous furniture, paintings and ornaments. Rooms were very spacious and the views were magnificent. Extensive grounds.
Negative section of review
A bit tired in places and a lack of attention to detail. Eg. Curtain lining rotted in a few places; dirty valence on the bed; caps indicating hot and cold water were missing on the bathroom taps; some carpets around the hotel in need of cleaning or replacing; work needed in the borders and pots in the gardens. Weeds growing out of pots. Food was good but service was slow due to inadequate staffing. There were communication problems with one receptionist which was very frustrating and time consuming - both on the phone and at the hotel.
Positive section of review
The receptionist was so helpful and kind The property itself was amazingly beautiful Had a great time and would love to stay there again.
Positive section of review
The rooms were good sizes and warm. Good shower Everything that we needed Ground floor Plenty of parking
Negative section of review
It was a little further away from where we wanted to be
Positive section of review
Staff very friendly, rooms were comfortable and clean and the food was good, service good aswell
Negative section of review
Nothing it was all good
Positive section of review
Really well appointed, comfortable and friendly staff with some of the best food in Jersey.
Negative section of review
Nothing
Positive section of review
Friendly staff clean rooms warm showers a bar free parking was a must
Negative section of review
We left our window open and we're infested with midges. Totally our fault!!!
Positive section of review
It was lovely, clean and modern
Negative section of review
Nothing
Great Langdale, United Kingdom
Positive section of review
Comfy bed and nice location
Negative section of review
Not a great check in, didn’t know if room was ready and sent us there to check. Noisy room next to bar and fire alarm for building went off just after midnight. Didn’t get asked how our stay was on check out after struggling to find a member of staff