1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
My sister and me have just had a lovely 2 night stay at The Mount Stuart hotel. Staff were all very friendly and helpful. Breakfast was delicious and had comfy beds. Great location as near to restaurants and beach.
Negative section of review
Small thing was that there wasn't plug for bathroom sink and bedside light didn't work but other than those things no complaints.
Positive section of review
Ground floor. Communication-ease of obtaining key. Private parking spot. Ideal compact clean and comfortable apartment with good facilities. Will be staying again soon.
Positive section of review
This hotel is next to the metro station. It was perfect for me because I went to Sunderland next day. Bright, cozy room, also warm, clean shower, comfortable bed...
Negative section of review
The address on the map shows you a different location, kind of next street. It took me a while to find the place ( post code is shown right ). Check in is very late.
Positive section of review
Clean tidy helpful staff that helped me when I cudnt get codes in fact they where brilliant
Negative section of review
Need TV in room but no real problem I was there to sleep so it was OK. Could done. With kettle and coffee
Positive section of review
Value of money was fantastic, location was good and staff were helpful and lovely.
Negative section of review
Not many facilities like in the bathroom but not an issue really.
Positive section of review
It was clean. TV was fabulous. Great tea and coffee provision. Location excellent.
Negative section of review
Early to have to leave ......10am. No time to have breakfast and shower. There was a party going on next door Sat night 20-30 people noisy techno music. Towels far too small and not soft at all. Shower head needs adjusting ......facing wrong way. Not worth £100.00 especially for one person. Cold and no options to put radiators on and no extra blanket available or towel rail heater on in bathroom.
Positive section of review
Awesome room at the end with freestanding bath. Friendly staff. Nice breakfast
Negative section of review
No milk in the room for a morning coffee.
Positive section of review
Staff were very friendly and welcoming. Easy check in and out.
Negative section of review
Could do with a livening up of the decor. Rooms were outdated and not very well ventilated. The surrounding area has a very bad reputation. Breakfast was very basic.
Positive section of review
Location was very good
Negative section of review
Swimming pool was closed for refurbishment. Reception staff were not the most pleasant, almost made to feel like a bother for checking in. When I asked about an extended check out they said no as they needed all the rooms for the next guest. Obviously I don’t know but it feels unlikely the entire Ramada inn Telford would be sold out on a Sunday and even if this was the case the way she spoke to me wasn’t the best. Room was clean, but tv kept cutting out and turning off because of signal issues and the mattress was very hard (personal preference I know).
Positive section of review
Location, staff ♥️