1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Spotlessly clean. Double and single bed in room. Towels, shampoo and shower gel provided together with a small bar of chocolate each on arrival in room. Very welcoming staff who instantly dealt with a light bulb that had blown when told about it. Lots of storage space for clothes. Free access to Internet and Sky TV. Loads of free parking on site and there were plenty of outside bench tables to sit and enjoy the view across the valley. There was a bar in the main building with bar games available. Great location for access to Conwy (about 10 mins) with fantastic castle and town, Zip World Conwy (1/2 mile away), Snowdonia Railway (1/2 hour), Bodnant Gardens (10 mins). Very quiet village with 2 local pubs. We easily found 3 excellent restaurants nearby for our 3 night stay.
Negative section of review
The photos on the website are accurate although the property was very tired and in need of updating both outside and in the chalet rooms. On arrival we thought "what have we come to?" as the outside looked quite dilapidated. On entry to the room there was a sign warning us to consider how much noise we make and how it could affect other occupants as the walls were thin. We could hear our neighbours turning on light switches and telephones ringing. We did not hear TV noise although most of the rooms were unoccupied initially. We were not disturbed by neighbours. On booking we were told there was no breakfast service as occupation rates were low but expected evening meals to be available if required especially as there we large advertising boards outside offering sunday lunches but, unfortunately, on arrival, we were told that no food was available and were directed to the local pub. Although we had a good stay this is not the type of accommodation we would normally stay in. The bathroom was very small with only bath and toilet and the sink unit was in an alcove off the bedroom. Hot water took a minute or two to come through the pipes but was boiling when it arrived. The chalets backed on to a wooded area, unfortunately this meant we had a few wood lice visiting the bathroom. I'm not sure how they got in but over the 3 days of our stay we had approximately 20 on the floor which had to be flushed down the loo. I also had an ant on the bed one day. The cost was £100 per night. In my opinion, a bit expensive for what we got although this seems to be the average price for the area. We will not stay again although we will come back to North Wales as there is so much to do here.
Positive section of review
Everything was wonderful. The host is very kind. We were happy to meet him. The breakfast was very good. The room very calm and clean. I was very nice there. Thank you so much. This place was peaceful.
Positive section of review
It was comfortable and clean. The staff were very professional and lovely. Staff were very helpful.
Negative section of review
The only thing I didn't like was the choice of breakfast early in the morning as we had an early flight to catch it was pastries porridge and fruit.
Positive section of review
Location, convenience for ferry. Friendly staff. Cleanliness.
Negative section of review
So many bikers, left few car parking spaces, better to have a specified space for them NOT beside the restaurant window - such a noise. My poached egg on the poached haddock at breakfast was overdone.
Positive section of review
Location was excellent and room was clean and well presented
Negative section of review
nothing
Positive section of review
Location was great. Staff was very friendly.
Negative section of review
The room looks a bit "overused", refurbishment wouldn't hurt.
Positive section of review
The view is wonderful 😊
Positive section of review
Lovely property
Negative section of review
We were at the back of the hotel 3rd floor. Unfortunately the bins were also at the back as well as staff which was noisy until later and again early in the morning.
Positive section of review
Not applicable
Negative section of review
All good
Positive section of review
Beautiful