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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
From start to finish we've had the most amazing stay!!! The apartments are absolutely gorgeous 😍 perfectly spotless and absolutely have the wow factor. Excellent location and you can get to the nearest public car park through the shopping centre! The communication from the host has been great, and the cleaners that were there were so lovely, letting us leave our luggage before check in and collecting after lunch on the day we left. One of our party booked to stay again while we were there and I definitely be returning!!
Positive section of review
The hotel was well equipped with a nice lobby bar, 2 restaurants and a pool. The room was great, the kids really enjoyed sleeping on the fold down bunks. The buffet breakfast was great. The staff were very helpful organising our room for another night and the man working in the lobby was great and also very helpful. We were able to leave our luggage until we flew out at 11pm the day we checked out. The hotel was also easy to get to Legoland (Windsor) from. We caught an uber for 35 pounds from the hotel.
Negative section of review
The room did not have aircon (had a unit but seemed to only work as a fan, not air conditioning). The windows were unable to be opened therefore the room was quite hot. We also had an 'air port view room' but could not actually see the airport/run way. Although next to the airport, the hotel is not able to be walked to from the airport. However, it was easy to catch one of the local busses from the Heathrow Bus station - just a few stops away.
Positive section of review
Aa beautiful house lovingly and beautifully restored. Immaculately clean. Delightful owner. Delicious breakfast. Enchanting garden.
Positive section of review
Cleanliness and comfort of the room were excellent. Easy to walk to Piccadilly station. Good variety at breakfast.
Positive section of review
Very convenient for the town centre, quiet room and very comfortable.
Positive section of review
Beautiful location, lovely mansion , big bedrooms, new bathrooms
Negative section of review
Early days as the hotel just re-opened a few weeks ago. No hot water in the evening but they got a plumber in and it was restored. No help for us to carry suitcases up the stairs.
Positive section of review
beds were clean very comfy, great sea view
Negative section of review
very tired, needs cash injection, couldnt get in room until gone 2pm,
Positive section of review
Excellent location, friendly staff, clean
Negative section of review
Lift out of use and I was on the 2nd floor but staff offered to help with luggage
Positive section of review
Location for the city
Positive section of review
Staff