1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The place was very cosy and nice, so clean and tidy it was like walking into a brand new studio that hadn't been touched. All the appliances worked. Bed was so comfortable!
Negative section of review
Nothing. It was lovely and cosy!
Positive section of review
Excellent place to stay, handy for the old part of Frome. Lovely comfortable room with ensuite. Parking a bonus. Good breakfast. Would recommend.
Positive section of review
Free room upgrade due to an issue with the original booking. Clean hotel. Good location
Negative section of review
Very small carpark, rooms were also quite small
Positive section of review
Amazingly kind and accommodating management. Thank you for your flexibility.
Negative section of review
Perfect stay
Positive section of review
The Rooms, the food, the location and peaceful and quiet late evening.
Negative section of review
Just the 1 staff member let our stay down think her name was Beeta served our evening meals and was quite miserable never smiled once my husband tried to interact with her having a laugh but wasn't impressed and she told us so, not the right person to be working in hospitality really.
Positive section of review
Lovely old home... delightful owners...great breakfast
Negative section of review
Not applicable
Positive section of review
Lovely location, beautiful canal for a evening walk
Positive section of review
very quiet location was good
Negative section of review
cleanliness around the tables and balcony could be a little better
Positive section of review
location
Negative section of review
it was just very very busy !