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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great space. Great location. Really enjoyed the place. Only problem was there was a buzzing sound which woke us up. Sounded like constant vibrating. I informed the staff and they were good about it. Very attentive and made up for the disturbance. I will be booking with them again next time im in Cardiff. Best location and the decor was fun and the place was just lovely. If the buzzing happens again, ill be sure to let you know. But i dont think it will as they handled it very well.
Positive section of review
The place is well maintained and the rooms are clean. Staff is very friendly and everything can be arranged. The bar and restaurant are a joy and there are breakfast options aplenty. We really enjoyed our stay there and can recommend it wholeheartedly.
Negative section of review
There is not much to say. If we were to be picky we could say that this is on the corner of a main street, but then again this place is so tiny, that this is not an issue at all. Windows are also very well insulated, so once closed you simply do not hear the street.
Positive section of review
Breakfast was great, lots of choices. All the staff were friendly and polite and went the extra mile. I enjoyed using the spa, especially the outdoor jacuzzi and the views were great.
Negative section of review
If I’m being picky the mattress was a bit hard for my liking, would have preferred something with a bit more give. Also the tiled bench in the steam room was in need of some maintenance. About 200 missing mosaic tiles which need plugging
Positive section of review
Nice terrace to sit out in. Amazing views. Room was large and bed was large and very comfortable. The hotel was very clean.
Negative section of review
Unfortunately the sour dough bread was not available for me for breakfast in the first day despite being requested months before. Disney have a parasol for the terrace. Had to request this twice. A game changer for me was no room service. You could buy a bar meal and carry it yourself to the room. Which is what we did.
Positive section of review
The breakfast is outstanding. Convenient location. Staff are super-friendly and eager to assist without being intrusive.
Negative section of review
Far too much potato and bread with the crab salad. The crab was great. The salad was good but not enough of it but unfortunately the dish was over-run with potato and bread. Fewer spuds, cut the bread and more salad and the dish is a winner. The crab was amazing - just lost amid the carbohydrates...
Positive section of review
The house is clean, modern and comfortable. It surpassed our expectations and we would be happy to stay again
Positive section of review
Good location. Friendly staff.
Positive section of review
Location with parking
Negative section of review
Room service was a bit and miss, one day bed not made, another day room not cleaned at all with bed unmade and no towels etc
Positive section of review
Very good location
Negative section of review
Liked everything about it. Super towels
Positive section of review
Recommended
Negative section of review
Nothing