1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
A really warm welcome awaited us as we were checked into the Cronwell, one of the pub's deluxe rooms in the next building. The room itself was so, so comfortable and the pub a great spot, with live music on the Sunday evening and a great atmosphere. For breakfast, you filled out a form the night before, choosing the various elements you wanted served up at a time you set between 7-9.30 and the quality of the food was great, again served by helpful, super-friendly staff. We will be back.
Negative section of review
This is such a tiny, tiny gripe. The room had a coffee maker and kettle, with a couple of coffee pods and a few herbal teas. We would have loved some English Breakfast or something included (although the liquorice and peppermint tea bag was a revelation!)
Positive section of review
12th floor, very quiet room was great, breakfast lovely. I left my blouse in the wardrobe and this was found and thank you so much for posting it back to me, that is such great service, so thank you very much. Staff, hotel, room was brillant.
Positive section of review
Not very extensive choice at breakfast Other Ibis hotel stopped in nearby had more choice... continental.breads, cheese, meats and also more English breakfast foods
Negative section of review
Overall everything wad ok
Positive section of review
My sister and I travelled from Tunbridge Wells for an overnight stay being situated next to Charing Cross station was perfect. Our stay was very good in every way
Positive section of review
Hosts were very friendly and informative. The location is great, right in the town.
Negative section of review
The room was a bit on the small side but for the price and location, it was completely worth it.
Positive section of review
All of it, from the staff, cleanliness of the rooms and excellent facilities.
Negative section of review
Nothing that I didn't like.
Barnard Castle, United Kingdom
Positive section of review
Loved the comfort and everything you could need were there .
Negative section of review
Stairs were hard for us … we’re in our 70s but anyone younger wouldn’t find it an issue .. would have liked Bathroom on the bedroom level
Positive section of review
Been to these apartments many times. The view is great.
Negative section of review
The apartment was very shabby and looks like it needs some tlc to bring it up to the standard you would expect for this site. It was expensive for what you got. Bed was comfortable.
Positive section of review
Very quirky and great host.
Positive section of review
Location
Negative section of review
Nothing