1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We had a fantastic stay. Monique and Kit went out of their way to accommodate us, even ensuring we were able to eat when we arrived a little late due to traffic. The food in the pub is amazing and breakfast was equally brilliant. The room was so comfy and clean and we really enjoyed sitting in the sun in the little garden outside.
Positive section of review
Property is in a good location. Stayed here for 5 nights. There is a huge Tesco nearby and earls court station is walking distance from it. Plenty of food, laundry souvenirs option near Earls Court Road. There are buses within the vicinity that can get you to the tourist attractions. Staff were also really nice.
Negative section of review
Soundproofing can be better but it didn’t both me that much.
Positive section of review
Free car charging they provide for their customers is a great plus for us. Location is obviously a bit outside the city centre but it was still okay. Room is very spacious. Clearly an old hotel but still kept up enough.
Negative section of review
The room was absolutely boiling with the sun hitting the windows.
Positive section of review
The room was amazingly clean . No hassel booking and great staff . The breakfast in the morning was absolutely amazing, especially the fresh croissants. Wow ..
Negative section of review
Everything was great
Positive section of review
The location was incredible and the rooms were immaculate, with comfortable beds, great bathroom facilities and a superb balcony
Negative section of review
Nothing
Positive section of review
All staff were exceedingly friendly and looking to help. Very approachable.
Negative section of review
It was excellent all round - I have no complaints, and will be back.
Positive section of review
Great value b and b with 2 eating choices in the evening.
Negative section of review
Carpet in bedroom has a lot of wear and tear
Positive section of review
it was big and comfortable, the shops were close
Positive section of review
Good breakfast and nice breakfast room.
Negative section of review
Hotel is run down and needs an urgent renovation. No lift, just dirty stairs. We had asked for a quiet room 3 months before which was confirmed by the hotel at the time, but when we arrived we were given a room towards the street and directly above the restaurant where loud guests were celebrating, which was noisy in our room. Also when they finally left, one could hear people shouting and talking from other rooms, the same at 5:30 next morning. One also heard noise from the water pipes. The swing door to the bathroom does not close probably and one can look inside seeing the other person sitting on the toilet (this was also criticized by other guests here in the comments, apparently the hotel promised to address the situation but obviously nothing happened). After flushing once, the toilet needs some minutes until it can be flushed again. In the room is an old carpet which is very unhygienic. Bath room is completely old with some dirt in the corners. In sum, we only stayed one night instead of two as originally planned. Staff at reception at the beginning were not cooperative and turned our concerns down (“you booked that room and we don’t have another one”; “there was no party last night”; “we never had problems with noise”, which btw is incorrect as one can see from the comments here on booking) but then accepted our decision to cancel the second night.
Positive section of review
Near to underground and bus station
Negative section of review
There are bedbugs which made me physically , psychologically and financially huge impacts. The guest house must call Bed bug pest control London for Bed bug extermination and emergency pest treatment, they should do Same-day bed bug pest control & removal for the sake of guests …. I emailed them but they said they will investigate it….not sure when they will do treatment ..
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