1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Beautiful views. Comfortable accomodation. Loved the cosy feel and the bath and wood burner. Staff really friendly and helpful. Food was excellent too. We found it to be very relaxing.
Negative section of review
We couldn"t work the tempreature on the thermostat and found it too warm. Especially at night when the doors closed. The huts location could be more private. Fishermen positioned themself lake side at the foot of our cabin and as the hot tub isnt covered, it felt intrusive. Fortunately they didnt stay too long. We went for food and drinks and they were away on our return otherwise id have had to ask them to move on. The bedroom would benefit from a bedside table/shelf for your phone or bottled water. Also some chairs to sit on outwith the sunshine. We were fortunate to get good weather and had to then sit on the astrograss. The swing is nice but not practical.
Positive section of review
The room was pleasant and the beds were comfortable. The staff did their best to accommodate guests. I liked having a fan in my room. It was all clean.
Negative section of review
The breakfast wasn't great. Full English, yoghurt, rice Krispies or croissant. The cappuccino was nice. The sauna and jacuzzi weren't working. The changing room for the leisure bit is very small and communal, the lockers ate my pound coin The draught diet coke in the bar was so bad they bought cans the next day. The page on here doesn't tell you the hotel is halfway up a very steep hill. When I ran a bath the water was slightly brown. The TV aerial was intermittent. Floorboards were creaky. The phone in the room didn't work to even ring reception. They have swimming lessons booked in the evenings so you can't get in the pool when you want. There was no info given to me when checking in about the WiFi password, if there'd be housekeeping, when the pool is open, where the pool is located There is no bit of garden or outdoor area. Parking is £12 per night. I had to be a bit forceful to close the bedroom door. The restaurant is closed apart from a small breakfast.
Positive section of review
Comfy bed, tea making facilities, free coffee in reception, free bottle water in room.
Negative section of review
£14 Parking for one night but acceptable.
Positive section of review
locatiob by underground ver useful as was the early morning shuttle to Terminal 2.
Negative section of review
Hotel is sill in start-up mode.
Positive section of review
Fabulous hosts. Lovely stay.Host went above and beyond. I will be returning again
Positive section of review
Location great. Staff helpful. I would return.
Negative section of review
No Hand dryers in toilets. Showers in need of some tlc. The noise of the mattresses when u move an inch. Room hot. Have a feeling there's people using it for a place to live rather than a trip away. Also when your having a shower at 0800 u don't need house keeping banging on the door.
Positive section of review
It was in the right location for my visit.
Negative section of review
The breakfast was not at the standard I would expect, with minimal fruit availability.
Positive section of review
Don't like your breakfast. No veggies
Negative section of review
Salad at breakfast
Positive section of review
Good location, friendly staff and vibe
Negative section of review
Small room with no shared bathroom, not the best value for money
Positive section of review
Nothing
Negative section of review
Unable to sleep due to quality of mattress. Room was small and unclean. Breakfast was never mentioned. Front desk frequently unmanned.
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