1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
My small single room didn't have a chair and desk, but I was able to make use of the facilities in the lounge to work on my photos on my laptop, and at the same time avail myself of the honesty bar. The breakfast was good. The shower was good. Tina and Amanda that run the place made me feel very welcome. The place was about 20 minutes' walk from the various restaurants in Swanage town centre.
Negative section of review
The toilet in my bathroom could have flushed more efficiently, but that is a very minor gripe.
Positive section of review
Welcoming & friendly hosts. Quiet location - no noise at night. Plenty of free on-street parking. Close to beach & walkable to town centre. Good sized clean & comfortable room. Good freshly cooked breakfast.
Negative section of review
Room was not serviced on a two night stay.
Positive section of review
Two of the staff members were great, Lucy the duty manager and the girl in reception. The spa facilities was good although steam room was closed
Negative section of review
The bar man and one of the duty managers (not Lucy) were not very friendly or approachable at all. The duty manager more so than the other as weeks prior to our stay I wanted to see the room to make sure it was what I was expecting only for her to dismiss my concern and all I got was that I can't see the rooms as they were booked/occupied. This was fair enough but she could have tried to at least smile and put my mind at ease. I booked the superior room and out of the two I expected the one with the modern bathroom which has separate bath and shower but found out on the day I was given the ground floor one instead. Avoid this room as much as you can as the bathroom has the shower in the bath and I am still not sure what is above that room but you will not have a great sleep with the noise coming from people walking, running or jumping.
Positive section of review
Excellant location to watch the cricket. Friendly hosts. Good filling breakfast. Room clean. Bathroom excellant condition
Negative section of review
Curtains instead of blinds in bedroom would be better to block out any light at night/early morning coming through
Great Yarmouth, United Kingdom
Positive section of review
very good breakfast. Friendly staff. Just off the seafront.
Negative section of review
No fridge in room. Not enough milk.
Positive section of review
It’s right next to the beach and it’s a beautiful hotel.
Negative section of review
The only thing that was wrong is the sink taps were no good they did not pump water out properly and when a bit came out it had black stuff in it. So we used the bath taps
Positive section of review
Didn’t eat breakfast. Location was good.
Negative section of review
Receptionist first thing Friday morning was miserable and unhelpful
Positive section of review
Great location attached to North Terminal
Positive section of review
Great hotel easy to get into Glasgow
Negative section of review
Nothing
Positive section of review
Staff and location
Negative section of review
I thought the room was expensive
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