1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We loved the cottage overall as it really was quite charming. The location for us was great as we visited the area for Durdle Door and although I initially thought Wareham would be better for us I am really glad I found this lovely place. It was peaceful overall although the occasional train got us in the morning but it passed quickly. We had enough space although the 2 bathrooms upstairs were quite tiny for grown adults. The kitchen was well equipped so if we stayed longer we'd have enjoyed cooking more. Overall, we loved it and Matt was great in sorting out the heaters although they seemed to go off again.
Negative section of review
There were a couple of things that we weren't fond of: 1) the bathrooms upstairs were really quite small and difficult for older individuals. 2) rules about taking off sheets and pillow cases (we understand why you require it but it's not something we'd want to do again as cleaners can do it quickly too) 3) having to throw out bins (yes we separated everything but again cleaners can do this too) 4) check in is quite late and check out early so we're losing time and paying for more than we need to We still loved it but this is honest. I think if I visited with friends they'd probably not care but for family and older members it was a lot of work for 2 days stay only
Positive section of review
The staff were exceptionally helpful, nothing was too much trouble. The bar and restaurant areas were modern and well maintained. The bedrooms were about average size for this type of property but the rooms were exceptionally clean, the bedlinen and pillows were very comfortable. Gluten free food was available at breakfast and in the restaurant and, again not trouble to provide and prepare. Plenty of car parking.
Negative section of review
The public area leading up to the bedrooms was a little tired. All bedrooms are on the first floor and there is no lift but staff were very willing to help with carrying luggage upstairs.
Positive section of review
Lady at front desk good. Room she showed me was better than one I got but my fault as I asked for front room if one came up, so she changed it, but room small and very hot.
Negative section of review
Bar staff especially lady - rude. Wouldn’t give me ice unless I ordered another drink. Due to heat it was warm. Tour in - a bit noisy. Too far from beach. Long walk with heavy baggage. So location could’ve been better. I booked online so didn’t know. Room I had could do with a refurbishing. Lino is bathroom got ridges in so easy to trip. Bit dated.
Positive section of review
Breakfast was great. Fresh fruit & freshly cooked eggs etc if required.
Negative section of review
Dinner could not be ordered after 7.30pm. We arrived on the Ferry from the Scilly Isles at 7.15. By the time we had collected our car & got to the Hotel it would have been nearly 8pm.
Catterick Camp, United Kingdom
Positive section of review
Very clean and everything i needed for a comfy stay was provided and more.
Positive section of review
Good location for the arena. Booking in easy and reception people good.
Negative section of review
Air con not working in room 344 and no way of opening window. Room too hot for comfort. Work desk laminate peeling off. Bar staff very poor, ignored for 20 mins waiting to order. Drinks either eye wateringly expensive or deliberately overcharged by bar staff.
Positive section of review
The location, the host and facilities were very good.
Positive section of review
Excellent location
Negative section of review
We stayed two nights but we couldn't relax since the first night there was no hot water, the boiler didn't work and the next day we had to change with all our things to another apartment
Positive section of review
Great location
Positive section of review
Location
Negative section of review
The room was very tired and not particularly clean with mould around the window frames which also needed either repairing and painting or replacing. The bathroom was similarly tired looking and old fashioned. It was overpriced for what was there.