1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location is very good, we walked to all places (75yo). Property is well sized and open plan. Easy to use. Bedrooms and bathroom very good. Easy storage and ideal for both short and extended stays. See below - I do not use a phone oversea (my problem) and did not have access code for locked key box. Knocked on Neighbours door opposite and asked for assistance. Response - "I don't feel comfortable to assist you" !!!! I felt and was lost with this response. Walked down to another house and the lady (Annabell) was unbelievably helpful and welcoming and popped on the net and solved our problem. It was so uplifting. Thank you so much for your help. Regained faith in UK kindness (I left 50 years ago for Australia)
Negative section of review
Neighbour across the road but maybe he had some sad experience in his past.
Positive section of review
Lovely cottage, beds very comfortable, exceptionally clean, little extra touches really appreciated including toiletries & cleaning products. The dog accessories bowls ect where an extra bonus. Makes you feel right at home. Stunning location. Will return.
Negative section of review
Outside light didn’t work so made it difficult to navigate outside on the night.
Positive section of review
Excellent location. Town center 7 minutes walk. Plenty of great food there. Friendly and helpful people around. Great taxi drivers. Great stay.
Negative section of review
Uber not operating. Taxi finished at 6pm which was inconvenient when its extremely cold, raining or when you have heavy groceries.
Positive section of review
Spotless and stylish, newly redecorated. Extremely comfy bed and lovely shower.
Positive section of review
Very close to Terminal 2 I got a complimentary upgrade
Carinish, United Kingdom
Positive section of review
Great Breakfast choices, comfy beds and friendly staff.
Negative section of review
Razor light in bathroom needed new bulb (didn't have replacement) and lamp in room also needed a new bulb which was provided.
Positive section of review
Clean, fully equipped, great location too
Negative section of review
No lift! I didn’t realise that & I was on the 3rd floor. Not a bother for me as I recorded more daily steps !
Positive section of review
Location
Negative section of review
Bathroom sink didn’t drain bathroom Mouldy roof decor in room was very old fashioned noisy street
Positive section of review
Location
Negative section of review
There was a generator in the basement which we could hear in our room. Made noises the entire night so hardly slept
Positive section of review
Nothing
Negative section of review
The bed was absolutely shocking with the mattress springs close to popping out. Did not got even 10 minutes of sleep. Had to make a complaint with the receptionist twice and overall the stay was the worst experience ever at a hotel. I will be speaking to the manager on Monday to get a refund or I will be in touch with Financial Ombudsman service to open a case against the hotel. First time ever having to experience this and would not be ever going back to the hotel.