1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very friendly reception staff and professional restaurant staff too. The room was a good size with a very comfortable bed. The bathroom had a lovely standalone bath giving an air of luxury, though this was spoilt slightly by the mirror hanging off the wall and the plug not being attached to its chain.
Negative section of review
The Inn at the Bay pub, which is offered as an alternative to the restaurant but is like chalk and cheese compared to the restaurant. The food in the Inn was very mediocre. Meat was served almost 10 minutes before the veg, by which time the meat and gravy were cold. A shame as most of the staff here were friendly, just not that experienced with serving customers.
Bourton on the Water, United Kingdom
Positive section of review
The property is very conveniently located to all local attractions. The staff were great and we were extremely pleased to have been able to stay. We would certainly book at Chestnut again.
Positive section of review
Staff were terrific, I spent the night drinking with George, (kitchen hand) Very welcoming, entertaining and friendly. Look forward to staying there again. Breakfast was amazing too. 100%.
Negative section of review
I was slightly hungover in the morning and couldn't finish my breakfast🙈🤣
Positive section of review
Convenient location to Bristol airport. Room have everything needed for a one night stay. Staff behind the bar were friendly and chatty and the food was good.
Negative section of review
Slight odd odour in the room. Also the decor in the room was a little tierd in places
Positive section of review
very comfortable. Great for a short getaway. Close to city centre and train station
Negative section of review
n/a
Positive section of review
The hostel location is wonderful, close to the University of London.
Negative section of review
The "pygmy"bunk beds are however a nightmare. Designed more for 5 year old than adults. Short and impossible to sit on. I had real headache after the night, as one's head inadvertently constantly bangs at the unavoidable corrugated iron.
Positive section of review
The room was very comfortable, the bathroom roomy and clean.
Negative section of review
Not the hotel's fault, but I must remember to ask to be on the ground floor! So many stairs!
Positive section of review
Loved the decor and friendliness of the staff.
Negative section of review
Nothing
Positive section of review
Superb facility in every way.
Positive section of review
Location.
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