1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I was attending the plymouth sessions alone and booked a hotel on the hoe so that i was staying nearby with it finishing late at night. The location was ideal for me, my room spotless n comfortable. Your staff were so friendly, welcoming and helpful! Thank you so much.
Negative section of review
I paid £85 for this room, which was the cheapest i could find and was so grateful to find a room with you at such short notice. The only thing i would say is that, although im sure this is the case with many hotels now, this price was room only which seems a lot of money to pay for just a room without breakfast being included in the price.
Positive section of review
The location was fantastic, we parked in a nearby car park and walked everywhere during our stay. The unit was clean and has all needed amenities. Host was very responsive and friendly.
Negative section of review
The window in the main room which faced the busy street couldn’t close all the way (host did try unsuccessfully to fix it). While I expected some road noise due to the location, not being able to close the window meant I heard every car, bus, and person going by. The bed was also too firm for my tastes, others may be fine with it but my husband and I found it much too firm. So noise + firm bed meant I got very little sleep. They provide ear plugs but I didn’t know about them until after the first night of no sleep, they were in drawers. The WiFi only worked in the living room, was unreliable in the bedrooms. TV was dated, no smart features so no movie watching for our family, neither streaming or live. Recommend updating TV and WiFi.
Positive section of review
Fantastic location, Very clean, good kitchenette, good wifi
Negative section of review
Could use some dishwashing supplies, e.g brush and sponges, I had to buy my own. Very steep and narrow staircase to get luggage up.
Positive section of review
The room was really cozy and the shower was lovely!
Negative section of review
There was a dog barking for most of the night but nothing the hotel could’ve done!
Positive section of review
Nice location, friendly staff, responsible guests
Negative section of review
Halls were stinky, beds were uncomfortable
Positive section of review
Very welcoming. Nice room. Excellent breakfast.
Negative section of review
Nothing
Positive section of review
The peeky blinder influence
Positive section of review
Absolutely everything
Positive section of review
Excellent breakfast
Negative section of review
No tv or tea making facilities in the room
Positive section of review
Location