1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The two bedrooms are really lovely and comfortable. Nice and quiet. The restaurant was amazing both for evening meal and breakfast. Really enjoyed our stay
Negative section of review
Nothing
Positive section of review
The hotel was very clean and the staff were very friendly and the service was first class
Negative section of review
There was nothing that we didn't like
Positive section of review
Impressive building, with good facilities. Good location.
Negative section of review
A few issues with the room - hair dryer fixed to wall and broken although quickly sorted by the staff. No plug near bedside cabinet, only usb port, which also did not work. Breakfast was lovely - but not advertised and no info on site or in the room. Had to ask for details.
Positive section of review
Location, Service, Room, Breakfast
Royal Tunbridge Wells, United Kingdom
Positive section of review
Really good location and staff
Negative section of review
Lot of stairs to the rooms
Positive section of review
Friendly staff Entertainment
Positive section of review
The shower was good
Negative section of review
I felt unsafe The so called car park is ridiculously small to access let alone park more than one vehicle in No shower room on same floor as the actual room Beds are broken Carpets are disgusting I have stayed here before and vowed never to again but it’s changed it’s name an I fell for it
Positive section of review
Easy to get about
Negative section of review
The pillows are soft.
Positive section of review
Very little
Negative section of review
Almost everything from to attitude of the staff to the overheated room I asked for keys to open the window from reception, no dice.Breakfast OK, nothing better.Front of building hard to spot, appeared to be grubby with little signage as far as I could see, the area tired and down at heel. A big mistake of mine to pick this particular place to stay, but the rooms and furnishings are perfectly OK.
Positive section of review
Location
Negative section of review
Room Was a little small