1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Second gentleman was more accommodating and apologised for the first agent’s lack of communication. Was a misunderstanding regarding the website’s check out policy, he tried to arrange for us but did not work out.
Negative section of review
We had been relocated on very short notice and was told a car would be arranged to pick us up and drop us by his colleague. We had waited a short while since there was no follow up and called the gentleman who only texted back saying he can’t call right now. We had to walk to the new venue with our heavy bags (15min walk). Communication issues were also reported by another gentleman staying in the property. Heating in one of the room’s didnt work. Wifi wasnt initially working, started working second day but we were gone by that point.
Positive section of review
It was a great big space but also cosy at the same time, instantly felt at home there and everyone loved there time at Darnley View. Comfy beds, great lounge space and fantastic facilities.
Negative section of review
Nothing.
Positive section of review
Comfortable caravan set amongst stunning scenery. Fitted out with everything we needed and perfect for the family.
Positive section of review
Nice either Old Columbia wharf building and great setting on the water with the ferry across to Canary Wharf
Negative section of review
The room air had a mind of its own
Positive section of review
This is a good Hotel I came here over 25 years ago and loved it.
Negative section of review
Being g woken up 3am on our one night stay by a fire alarm. Not the hotels fault but selfish customers smoking in bedroom. Not happy with Booking.com who told us that checkout was12pm and after a restless sleep due to fire alarm we were told at 9am that to exist the hotel by 10am. This put a damper on staying again but I will be back k.
Positive section of review
The room was clean, great location for the city centre
Negative section of review
The room was extremely basic, there were no tea or coffee making facilities. Nowhere to hang clothes
Positive section of review
very friendly & helpful staff.
Negative section of review
needs more disabled parking. room was very tired. stains on carpet. accessible room very basic & outdated. bathroom especially tired. no sockets by the bed! offered soft pillows but when asked none available. why are accessible rooms so ugly & not thought out?
Positive section of review
Owners very friendly and welcoming
Positive section of review
Too car noise to sleep.
Negative section of review
Noise
Positive section of review
Nice and hot