1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The hotel has been kept in excellent order. It’s fresh and clean and not outdated like others in Eastbourne. The staff are clearly one strong team. Service across the whole hotel is outstanding.
Negative section of review
I loved everything I was so pleased to arrive and fine everything was perfect. Couldn’t fault a thing.
Bowness-on-Windermere, United Kingdom
Positive section of review
The location was perfect, only a few minutes walk to the lakeside, The bedrooms were lovely and clean and the morning breakfast was excellent.
Negative section of review
My only criticism was that the dining area could have been turned into a lounge during the day to meet the other guests but apart from that the place was emaculate and clean and the bed was so comfy. I was very happy with the Bay House. Thank you to Jill and her husband for making me feel welcome and looking afte me
Positive section of review
Friendly staff on check in. Very clean and comfortable room. Good breakfast.
Negative section of review
The only downside was the cleaning staff who sat outside my room from about 8 45 talking on their mobiles. It was very intrusive as late check out until 10am and felt pressured and uncomfortable. I think they should wait in another area until rooms are ready to clean.
Clacton-on-Sea, United Kingdom
Positive section of review
Practical comfortable great value spacious in pub great food great service
Negative section of review
Nothing
Positive section of review
The whole place was small bit every but done up to very high quality
Negative section of review
There was nothing to complain about
Positive section of review
There is nothing positive to say about this establishment
Negative section of review
Absolutely not worth how expensive it is. The rooms are disgusting, there is black mold in the bathrooms, the personnel is rude and unfriendly. And you have to pay a ridiculously expensive fee for wifi and it’s not even for the room, it’s for ONE device! This place is a scam! AVOID AT ALL COST!!!!
Positive section of review
Lovely garden. Parking on site Friendly staff
Negative section of review
Room was sparse with nowhere to put wash bags in bathroom. Tiles cracked and dirty in bath/shower. Towel rail and door hook broken Bath chipped and fan would not go off so noisy all night. Carpet was stained and singed.
Positive section of review
The breakfast was excellent.
Negative section of review
I was charged $100 pounds for parking in the lot, when I submitted my license plate and information. That was disappointing and costly, since the rental car agency refused to refund me. Other than that it was lovely.
Positive section of review
location and cleanliness
Negative section of review
breakfast options
Castle Douglas, United Kingdom
Positive section of review
Clean and staff helpful
Negative section of review
Nothing everything was perfect