1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Comfortable beds ,good space in room,had a kettle, iron and ironing board ,and a hairdryer..provided with plenty of lovely soft towels .We only had breakfast on both days ..good variety on menu..great tasting food and well presented..10/10 for the only waiter on both mornings he was very attentive and had a good rapor with everyone..any other staff we spoke to on passing were all very pleasant..good place to stay.
Positive section of review
Unfortunately, my overall experience with this property was very disappointing and I didn’t actually end up staying, I found it difficult to identify any positive aspects to the room or the owners. I hope that the owners will address the issues I encountered to improve the experience for future guests.
Negative section of review
My experience with this property was extremely disappointing to say the least, and I felt it was too unsafe to stay, especially since I was staying with my 8 year old daughter. Upon arrival, I discovered several serious issues. There was no fire alarm in the kitchen, my daughter tripped over broken tiles, there were men smoking marijuana right outside the building with the main door left open, which allowed anyone to enter freely compromising security. The hygiene standards were also unacceptable, with a waste pipe running through the main lobby, which is both unsanitary and unpleasant. Furthermore, the individual who provided us with the key took a photo of me and my daughter without my consent while I wasn't looking. This photo was then sent to me, which was very unsettling and the be frank very weird! Given these conditions, I felt it was too unsafe to stay at the property and immediately left. Unfortunately, my request for a full refund was denied by both the owners and booking.com have said they are unable to do anything until the owners agree to offer a full refund. I hope that management will address these issues to ensure the safety and comfort of future guests.
Positive section of review
The apartment was beautiful. It was clean and had everything we needed for the weekend. It was perfectly located only a short walk from the town centre and just up the road from the Safari park.
Negative section of review
We liked everything, nothing was wrong.
Positive section of review
I enjoy that it was pet friendly property and the staff were very friendly with my pets.The spa area was the best part for the hotel ,I really enjoy and relax.
Negative section of review
It would be better if all the rooms had coffee maker and small fridge.I found that the bathroom was very tiny .The restaurant wasn’t something special and quality of the food average.The staff in the restaurant was very slow.
Derry Londonderry, United Kingdom
Positive section of review
I travel a lot, but it was definitely one of the best places I've ever hired! It was a pure jewel, spacious, clean, cosy house, a great place to stay!
Negative section of review
Everything was just great
Positive section of review
stunning place, travelled with wife on the way home from italy. The food was tremendous and the sleep was divine. 110% would stay again
Negative section of review
nothing was perfect
Positive section of review
the location is great the customer service was good the privacy was good
Negative section of review
shared
Positive section of review
Lovely room. And the breakfast simply rge veat one we gave had
Negative section of review
All very good
Positive section of review
Location. Welcoming & friendly staff. Good value.
Positive section of review
Reasonable rate
Negative section of review
Same Breakfast throughout the week