1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The address provided by the host was different to the actual address. I attended the actual address and was told that Cosy Apartments was not there and they could not help me.
Negative section of review
The address provided by the host was 306 Muswell Hill N22 7BD. I entered the post code into my satnav and it took me to Alexandra Park Road. I went to No.306 and pressed the door bell for No.1, a female, I believe she was foreign, told me that Cosy Apartments was not there and they could not help me. I returned to the footpath and called the mobile number provided by the host. I rang this number several times but it would not connect. I asked a passer by where Muswell Hill was, and was told it was up the road, past the garage. I used the interactive map on Booking.com, this took me to No.340 Alexandra Park Road, I rang the door bell but no one answered. I went to Muswell Hill, found No.306 and rang the door bell, no one answered but the property looked derelict. After 90 minutes of searching I went to an alternative property. I believe I did everything I could considering the circumstances and, therefore, request a full refund.
Positive section of review
Convenient location with parking and a short walk into the city.
Negative section of review
Slightly unusual set up with some residential units mixed in with business units.
Positive section of review
The room was spotless & very comfortable.
Positive section of review
Fantastic quirky property nice and clean
Negative section of review
I liked the fact that it as a historic back ground
Positive section of review
Location is great. Nice clean hotel.
Negative section of review
More coat hangers in the room as storage is limited.
Positive section of review
Exceptional view and facilities
Positive section of review
Breakfast was nice
Negative section of review
Very bad damp smell in room and grubby bath
Positive section of review
Location was good
Negative section of review
Everything was OK for the overnight stay
Positive section of review
dinner was v good
Negative section of review
breakfast was cafeteria style self service. adequate but not exciting or exceptional