1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
This hotel is situated literally lake side. Wow !! The grounds were magnificent , exceptionally well maintained with chairs and tables outside overlooking the lake , We had a lakeside room with 2 large windows overlooking the lake . The room was spotless ! And was beautifully decorated. Large bath , shower pressure was a bit slow. Breakfast was delicious, the dining room overlooking the lake . Lovely host and staff.
Negative section of review
There was nothing not to like .
Positive section of review
Can honestly say the breakfast was the best one we have had for a long time, all other meals were lovely too The accommodation was very clean and comfortable Staff were super friendly and the host Emma goes out of her way to make sure you have everything you need. The pub is super dog friendly and they are very well catered for too.
Positive section of review
The staff were very helpful and on hand 24/7. The room was spacious and I was only sharing with 3 other people. The bed was very comfortable. The location is good, close to the Haymarket train station and about a 20 minute walk from the centre.
Negative section of review
The room would be better with some hooks or a bedside locker. The kitchen only contained a kettle and a microwave for cooking facilities but as I was only staying 2 nights this wasn't a problem for me. The hostel had only opened 3 weeks earlier and the staff said they were still making improvements.
Positive section of review
Very well equipped kitchen, apartment was clean and spacious, comfortable beds and nice bathroom s.
Negative section of review
' terrace' was overlooked by opposite flats and was unkempt and weedy , the same as the balcony that looked tired and grubby and again had weeds growing. Downstairs bedroom had no privacy blinds and was overlooked by opposite building unless the curtains were kept closed. The pool and hot tub were both closed at the weekend although the property was advertised as having a private pool and hot tub, which was one of the reasons we chose it.
Positive section of review
It was a great location to be able to get yo Rarls Court station and you have everything around you.
Negative section of review
Polite staff and the location.
Positive section of review
The decor is amazing, breakfast was fabulous. The Manager was lovely and helpful.
Positive section of review
location was great, close to the Tewkesbury Abbey and near the main streets.
Positive section of review
Handy for the M6, quiet room, good firm beds and helpful staff
Positive section of review
Availability of all requirements inside apartment
Negative section of review
The key collection Requirements another way of collection &return back. Using person more seriously dependable in collection or supply plus return back to the responsible company working for that. Also phone and contact number person dealing with that requirements personal satisfaction which was not respect booking or booking confirmation number. With great respect to this point must be solve completely, unless reflect bad impression for your company.
Positive section of review
The beautiful building
Negative section of review
1) triple room with three guests only one towel and one coffee mug 2) room increadably hot and dated with peeling paint 3) staff doing nothing about the drug taking on front doorstep when I went downstairs to cool down and have a cigarette I narrowly missed being taken out by a full beer can being thrown by a couple of druggies having a domestic, when I suggested the staff called the police they were too busy watching videos on their phone Apparently it's normal great advertising for the hotel!!! We were going to book for the Abba night but this has completely put us off
© 2024 AEGEAN AIRLINES - Content guidelines and reporting
