1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very clean and very friendly staff Quite hotel and brilliant to allow my children to sit in until closing.
Negative section of review
The rooms were way to warm even with the windows open and 1 fan it still wasn't enough to cool the room. Especially when have booked a room for three or four people.. ( had 2 family rooms)
Newcastle upon Tyne, United Kingdom
Positive section of review
A nice, warm and clean property in the center of the city with very friendly and helpful staff.
Negative section of review
Honestly, I can’t think of any at this moment
Positive section of review
Lovely modern hotel in the heart of Glasgow. Lovely complementary cake on arrival too!
Negative section of review
Lighting area near mirror could be improved - the dim lighting made shaving/applying makeup an arduous task.
Positive section of review
Breakfast was excellent, lovely croissants, delicious eggs and plenty of everything.
Negative section of review
In our room the bathroom door, if not closed, collided with the entrance door. So a spring to cloe the bathroom door would be handy.
Positive section of review
The hangers and the iron, fridge and safe . But those are the basics I. Any hotel.
Negative section of review
Didn’t the room didn’t reflect on the price charged. Bathroom toiletries wasn’t replaced the bathroom bottom of the door looked like a hacksaw got at it. No complimentary biscuits etc should have fresh bottled milk with such a high quality name HILTON very disappointed. Limited TV channels
Positive section of review
It’s a good place for an overnight stay probably will book again soon.
Negative section of review
You need to pay deposit. To collect keys you need to go else where
Newcastle upon Tyne, United Kingdom
Positive section of review
The location is super for someone who wants quite place.
Positive section of review
Good location. Quiet building Easy access to building
Negative section of review
Apartment location on 3rd floor - a lot of stairs. My husband had difficulty with climbing the stairs.
Positive section of review
Staff spa and food excellent
Negative section of review
Disappointing as they would not accept the gift voucher I received at Christmas because I booked via booking.com So ended out a very expensive night away
Positive section of review
Great balcony
Negative section of review
Heating controls couldn’t be adjusted