1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I’ve given our stay a 10 because everything that mattered to us was perfect. We stayed in room 12 at the top of the Mansion House, amazing views from all windows. The beds and towels were spotlessly clean and we had a little kitchen area to cook food and make drinks. Jane on reception was absolutely lovely as were all the staff we encountered. The grounds were pristine and the rhododendrons stunning. The indoor pool was clean and the water temperature perfect.
Negative section of review
I have to give a balanced review. The Mansion House is a beautiful old lady who, like the writer is showing her age. Although clean and tidy she could do with a bit of a spruce up, especially the kitchen cupboards. If you have walking difficulties it’s a long long way up the stairs to the top. None of this mattered to us and we’d book that room again to be able to see the wonder views.
Positive section of review
Nothing to dislike amazing breakfast Check in was good the staff let us into our room as soon as it was ready as we where a little early as a disabled guest I really appreciated this so many thanks
Negative section of review
Nothing we had stayed here before and knew how good the hotel is run Many thanks
Positive section of review
Lovely room. Very clean. Beautifual grounds. Staff were pleasant. The building was stunning and well laid out with various places to hang out. Could have been warmner though
Negative section of review
Breakfast could have been better. More choice on eggs for example omlette included in price and berries could have been fresh rather than frozen. Gym was a bit tired as was the shower area there. Needs treatment rooms. Could have been better if they ran gym classes on Saturday afternoon and some of Sunday
Positive section of review
It was very clean. The matches was good on the double bed. The views were lovely and the decking is nice. Need to check the lights on the decking.
Negative section of review
How clean it was
Brighton & Hove, United Kingdom
Positive section of review
Location. Cleanliness. Friendly sraff. Views. Large room with comfortable facilities
Negative section of review
Shower wasn't great
Positive section of review
The room were not very clean. No hot breakfast on the first morning, disappointing.
Negative section of review
The girl who was in managing the dinning on the Sunday at breakfast was very good.
Positive section of review
Very clean and tidy. Great location for a stop over before an early morning flight.
Positive section of review
Lovely hotel downstairs refurbished room was ok bathroom lovely
Negative section of review
Floors a bit creaky a little expensive for drinks and breakfast could of been better using better ingredients
Positive section of review
perfect value for money! the bed was extremely comfortable!
Positive section of review
Nothing
Negative section of review
OMG