1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Rooms were a little small, bit like student accommodation, but was ok. Beds not very comfortable. Breakfast was good and staff friendly. Only issue was that we were advised 2 days prior to booking that a wedding was booked while we were there and music would play until 12am. We were offered a refund, but it was not enough notice to rebook something else, so we kept booking. A bit more notice would have been nice.
Positive section of review
Beautiful decor, easy to use access by keypad. Room very nice and comfortable bed. Bit quirky going down to the cafe for breakfast but was well worth it. Beautiful food and excellent coffee. Excellent location.
Negative section of review
The only thing is we would have liked it to have had a proper bar and not just bottled beers. Was lovely on the terrace but would have liked a traditional bar.
Chipping Norton, United Kingdom
Positive section of review
Staff was friendly, we also got in our room hour early. Bedding towels were clean. Also left shampoo and shower gel, too. The cheapest drinks we found around.
Negative section of review
The room was dirty, had woodlouse crawling across my pillow, and also found them in the shower. The shower was a nice hot and powerful downfall it was mouldy in parts of it. The extractor fan didn't work either. The room was mucky full of cobwebs, and skirting boards were mucky very dusty. The bedding towels were clean, but the bed/ pillows themselves were not very comfortable.
Positive section of review
The room was great and the manager, Jay, was very accommodating and helpful. I always look forward to staying here.
Positive section of review
Amazing staff, breakfast was top notch and our duplex room was perfect for our family. Thank you!
Negative section of review
When Booking.com say pay at property and then try to charge your card beforehand. Pay at property sh/mean exactly that. Stop messing!! Or change your messaging. Very frustrating and time consuming.
Positive section of review
Great location. Great staff. Close to city centre. Quiet area.
Positive section of review
Just felt very welcoming and comfortable
Negative section of review
Nothing
Positive section of review
The sun room was okay
Negative section of review
They took on to much and couldn’t cope Waited 30 minutes for a bread roll or Danish pastry but didn’t turn up ! Also dirty cutlery
Positive section of review
Location
Positive section of review
Location