1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Henley on Thames, United Kingdom
Positive section of review
Room was very clean and attractive with a light and airy feel. The setting is calm and spacious All the staff were friendly, helpful and communicative. Breakfast was excellent with very fresh ingredients and very good coffee.
Positive section of review
From the time we arrived to when we left, staff were welcoming and friendly. The hotel very well appointed and it's grounds beautiful. Great location too.
Negative section of review
Everything went as expected and really as planned, so no negative issues.
Positive section of review
Good but quiet location, great breakfast, had everything we needed in terms of amenities; shampoo, shower gel, tea and coffee, hairdryer. Lovely hosts
Negative section of review
Ceiling peeling over the double bed, towels thin but maybe just us as it was very busy
Positive section of review
Good location, friendly staff, spacious room, ability to open windows, great shower, smart tv, food in restaurant nice but overpriced
Negative section of review
Room smelt of body odour on arrival and toilet dirty, bed uncomfortable, disliked walking through eating area to get to room
Brighton & Hove, United Kingdom
Positive section of review
The flat is cosy, finely decorated and well furnished. The area is quiet and the city centre is within walking distance.
Positive section of review
Staff were welcoming. Hotel was easy to get to from the underground.
Negative section of review
Bed was only accessible from one side. Fire alarm sounded whilst we were there. We discovered it was a practice but (despite a sign which was later pointed out to us) was not pointed out to us when we checked in.
Positive section of review
Great food. Good atmosphere. Very clean room
Negative section of review
Bedroom was too warm
Positive section of review
Perfect location and fantastic facilities
Positive section of review
People on end of phone
Positive section of review
Location
Negative section of review
Extra payments on the arrival with pre-authorisation of charges for something that may go wrong from your side, without prior inventory of the room. If something goes missing from the room during your absent, there is no pre-authorisation from hotel to compensate your lost! Interesting approach to the customers ?!