1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Excellent modern and brightly designed flat, really comfortable and welcoming with lovely attention to detail. Brilliant location for both Kendal train station and bus station. Right by the beautiful and dreamy River Kent and just a 10 minute walk from Kendal centre with all the shops and restaurants. Has a shop directly underneath (Premier) and a Lidl behind which is just over 5 minutes away. Also there is a Indian restaurant, off licence and fish and chip shop right on the doorstep. Despite being so close to everything and on a main arterial road, the flat is made quiet and peaceful due to the double glazed sash window. The rooms are big and spacious and while you are inside you feel away from it all and yet down a few stairs and round the back entrance and you are right there in Kendal. What could be better? We didn't want to leave we were so well catered for! Also having a stand alone fan was a great touch as the weather was warm and humid during our stay.
Negative section of review
Everything was great! No complaints.
Positive section of review
Clean, welcoming, all staff were friendly nice decor throughout the property. Would definitely recommend to others and will look to revisit in the future.
Negative section of review
The car park apparently is very small as advised by one of the staff members, there is parking on the road which I used but not sure how busy that would be in the height of summer.
Positive section of review
Lovely clean room. Spacious common lounge room where guests could mingle should they please. Breakfast was cooked fresh and was delicious.
Negative section of review
Nothing
Positive section of review
The staff provided an exceptional service and as it was a special occasion gave us a free room upgrade which was very much appreciated
Negative section of review
Our room service meal was not fully cooked but upon check out I mentioned it and they refunded the cost
Positive section of review
Returning clients, feels like home. Character property in beautiful setting in the edge of the city.
Positive section of review
The food, the facilities and the room was so good. I will definitely stay again
Negative section of review
I paid in advance for an afternoon tea which was on my bill. I had to find proof and luckily I had a banking app so I could show the receptionist my transaction. I felt quite embarrassed, but she did believe me and took them off my bill.
Positive section of review
Lovely location over looking park and lake. Nice room and comfortable beds.
Positive section of review
clean and tidy room, tea and coffee facilities, comfortable bed, TV
Negative section of review
no towels
Positive section of review
complete and very spacious house. I had amazing days
Negative section of review
the intercom was not working
Positive section of review
Close to the beach
Negative section of review
Generally felt unwelcome. Was disturbed by noisy and intrusive staff entering my room despite placing the do not disturb sign on my door. Tea and coffee tray was dirty and poorly stocked. I had to go and buy my own herbal teas. Overpriced for the service. Shower had poor pressure and water temperature was not consistent. I had booked 5 days and couldn't wait to leave unfortuneatly.