1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
It is beautifully appointed with a stunning bathroom. The kitchen has everything you need; the bedroom has lovely white good quality linen and a very comfortable bed. The lounge is well furnished and very comfortable.
Negative section of review
The stairs to the 2nd floor - but the views are worth it
Positive section of review
Helpful and friendly reserved service i.e. not over indulgent. The location in W1 is unparalleled, for shopping and sightseeing. Breakfast is delicious from an extensive menu, prepared for the guest.
Negative section of review
I used a small double room which was comfortable if a little tired, located at the rear which unfortunately does not offer a view of any description (out of the hotel’s control) I wouldn’t pre-pay for breakfast as you can choose from the menu at the time
Positive section of review
Very friendly reception, lovely clean room with a great view - will definitely be back
Positive section of review
Friendly staff and very helpful. Excellent food and comfortable facilities
Negative section of review
Bar closed too early
Positive section of review
It was very clean and staff was excellent and friendly
Negative section of review
The food was highly priced and not many vegetarian options but plenty vegan
Positive section of review
Only one thing l liked was the bus stop outside door
Negative section of review
Room was incredibly small with a single bed placed between two walls. The bathroom/toilet was in another adjacent room across the hall. The door to yhe room was really hard to open and l could hear whole conversations of a family a few rooms away. I was expecting more and it was a very poor accommodation experience. Will not be recommending it to anyone.
Positive section of review
What more can I say couldn't fault it at all.
Positive section of review
The staff lovely, breakfast very good
Negative section of review
The bed was so hard,
Positive section of review
How close it was to the NEC.
Negative section of review
Nothing.