1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great communication with Susan, in contrast with my experience with our intended booking- Cancelled/Declined by Booking.com/Owner 2hrs before arriving!!! Not Happy at All - But Susan saved the day.
Negative section of review
Beautifully presented and very comfortable - and after my stressful experience at the beginning of our weekend break, the bottle of wine was very much appreciated.
Positive section of review
Breakfast staff was very inattentive. No cups. Toaster wasn't on. No knives. Didn't ask choices. Every response was NO WORRIES when I did have.
Positive section of review
Friendly staff, lovely quiet location but close to transport links. Ample parking.
Negative section of review
Shower in our room was poor. Shower screen totally inadequate to prevent flooding if shower was used normally. Cooked breakfast on first day was “disappointing”. It looked very insipid, tasted fine but did not inspire us to have again, which we didn’t. Access to room was via a very steep set of stairs. Potentially a problem for anyone with mobility issues.
Positive section of review
The apartment was comfortable for our family and well equipped with amenities
Negative section of review
Not enough dish washing tablets for our stay
Positive section of review
Lovely property in scenic surroundings Friendly staff and a good breakfast
Negative section of review
Shower went cold after a short time No toiletries in deluxe room Electricity kept tripping
Positive section of review
Close to amenities. Clean and quiet and staff went above and beyond
Negative section of review
Nothing not to like
Positive section of review
Close to the tube and O2. Staff friendly and very helpful.
Negative section of review
Nothing
Positive section of review
Near the station and close to family, I was visiting.
Negative section of review
The washing machine in the kitchen leaked water across the lounge and kitchen area. Bathroom no pug for the sink. The door is missing on the shower unit, making it possible to use. Back bedroom, had no curtains, so no privacy from overlooking apartments. The mattress was so old and used that there was an appropriate 4-inch dip in the middle of it. Very uncomfortable. Advised the landlord of the issues after stay they apologised and said they would fix before the next person stayed. But did not offer any refund. As I was unfamiliar with the area, I was unaware the flat was above a Subway fast food place that is open until gone midnight and also near pubs, which are noisy. So if you stay there please take the noise and smell onto consideration.
Positive section of review
Staff very pleasant &and helpful.
Positive section of review
There was no need for breakfast
Negative section of review
The host was already informed and she will handle it privately..No need for alarm