1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The super comfy bed and duvet ! Helpful and pleasant staff I’ve learned how to use my online Accor !!!! Good noise preventing window in room Good shower Big towels So handy for airport We had a good start to our holiday , spending an extra day in Birmingham Thank you !
Positive section of review
A delicious cooked breakfast with quality local ingredients. Attentive, friendly, and warm welcome throughout my stay. And was about 7 mins walk to the town centre and Truro Cathedral, so delighted with the location.
Positive section of review
Friendly welcoming staff especially the receptionist! Very comfortable room -stylish and spacious. Excellent location and plenty of attractive space for dining and a drink.
Negative section of review
Possibly start serving breakfast earlier in the week-say 7am. It’s about tight for those travellers needing to get out for work.
Positive section of review
It was very welcoming and clean. Own parking space and our hostess left a lovely welcome basket of goodies. Thank you Sandra!
Brighton & Hove, United Kingdom
Positive section of review
The closeness of shops and activities from the hotel, the host was always around for help and advice.
Burton upon Trent, United Kingdom
Positive section of review
Lovely location on the riverbank
Negative section of review
Room small especially the bathroom
Positive section of review
Staff on reception
Negative section of review
Staff at breakfast not don't like been told by young man when I enquired about something to be told it's not his problem I did say back to him it's not mine either older woman when I asked her on two different times she said back to me onboth time complain complain complain was very shocked by this treatment not what I expected as I spent a lot of money on my stay with my daughter
Positive section of review
Pool location
Negative section of review
The bathroom was shocking
Positive section of review
Food amazing
Negative section of review
Nothing
Positive section of review
Location
Negative section of review
Needs a bit of refurb in hall ways