1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We stayed in room 34 which yes, was close to the main road to North Cornwall and was busy. It was quiet during the night and you only need to shut the window and put on the air con to cool the room down. Our room was spacious and comfortable and there was plenty of space in the bathroom. We spoke to quite a few members of staff, all of whom were friendly and very helpful. Breakfast was delicious and both my husband and myself thoroughly enjoyed the chilled, spacious restaurant we used. I think it would be much busier during the summer though!! We thoroughly enjoyed our stay. Thank you!!
Negative section of review
Whenever anyone pulls the flush, washes hands or uses the shower or bath, the water pump is very loud! It would be perfect if this could be improved on but perhaps it would cause too many issues or is too expensive to rectify which is a shame.
Positive section of review
The hotel was in a good location, about a 10 minute walk to the tube, access to taxis and an easy walk to London CBD. The whole apartment building was beautifully maintained and elegant but our individual apartment needed a few repairs and was not of the same standard. Issues were dealt with by the office as quickly as possible. The apartment was clean, the bed was comfortable but if you are using the lounge room as a bedroom there is limited room.
Positive section of review
The location is quiet and easy to reach with public transport or with a 20 min walk from the city centre. A supermarket, which was open until late and on sunday, is at 5 min walking distance.
Negative section of review
The big windows of the master bedroom cannot be covered completely with the curtains and there are no blinds. The sleeping sofa in the living room is a bit worn down and not very comfortable for sleeping.
Positive section of review
The views were outstanding and the facilities were excellent with high quality toiletries and amenities.
Negative section of review
The living space was very small -it would have been better to have had a proper bed instead of a sofa bed, although the sofa bed was more comfortable than expected.
Positive section of review
Incredible views of tower of London. Easily accessible to tube. Staff was excellent.
Positive section of review
Its location, nice room with excellent beds, and delicious breakfast.
Negative section of review
We could hear the neighbours.
Positive section of review
The location is excellent and the rooms are clean.
Negative section of review
The wet walk to breakfast. Continental breakfast was a bit of a let down on this occassion with items unavailable presumably due to a busy weekend. Juice wasnt replenished and when asked I was told we dont have any more this was also the case when another resident asked for marmalade and was given the same answer. The bread for toast looked to be the cheapest possible both brown and white options. Yoghurts and fruit weren't set out on the choice table and you had to ask if you wanted some. We have had the same breakfast before here and it has been very good but on this occasion on our 2 day stay it was quite poor quality and not very well set out.
Positive section of review
The location is superb and the breakfast was good
Negative section of review
The room was a bit disappointing on this occasion..Next to the lift and noisy passersby during the night
Positive section of review
Staff were really helpful and lovely
Negative section of review
Bathroom- no bins to dispose of any sanitary waste Spa bath hard to use Air conditioning/fan wasn't good so room was too hot.
Positive section of review
Great location before flight !
Negative section of review
No relaxing areas