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Positive section of review
Jill was very friendly and immediately made us feel like home. We came for a family wedding in St Ives which was about a 10-15 min drive away. The bed was comfortable and the rooms had ample storage for an overnight stay. The dining area had a good selection of breakfast items and looked out onto an attractive garden. I would have no hesitation in recommending the Agapanthus B&B.
Richmond upon Thames, United Kingdom
Positive section of review
Beautiful hotel, loved the spa, was quite busy when we were there but it was Easter weekend. Great breakfast lovely restaurant. Kind and helpful staff. We had a really impressive spacious room and the bed was amazing. We didn’t want to leave. The location is perfect next to Richmond park and near to shops lots of places to walk around. We would definitely stay here again.
Negative section of review
We weren’t given slippers and robes and staff said they had run out which was odd. Would be nice to have more sound options for the music in the spa when having treatments. The music sounded quite sad and wasn’t very uplifting or relaxing.
Positive section of review
Breakfast and food was good in the restaurant. Friendly service and bed was comfortable. Slightly larger gym than many hotels I have seen. and within easy reach of the airport and Birmingham International.
Negative section of review
Décor is a little dated and some areas of the hotel look tired, particular the changing rooms for the swimming pool and sauna facilities. Seemed a little pricey for what it was.
Positive section of review
The room was clean and bright. The shower room is spacious and overall the accommodation has everything you need. The breakfast was superb with lots of choices. Easy to find the location and free parking .
Negative section of review
The distance in between the bed and the wall is pretty tight as not much room. 2 ladies were screaming at each other and banging the door the entire night. From 10 pm until 5 one was running up the stairs and screaming at the other one to open the door. Absolutely unbearable and it spoiled the entire night as we couldn’t sleep at all. Although not owner’s fault our whole experience was terrible because of those two guests .
Positive section of review
Just the job for what I wanted. Comfy bed, friendly hosts and a fabulous freshly made cooked breakfast that set me up for the day ahead.
Positive section of review
Lovely hotel in a lovely setting. Rooms were spacious and clean. Breakfast had plenty of variety available.
Negative section of review
Beds in the family room weren’t overly comfortable.
Positive section of review
We had an early flight so this was such a find. Great communication and lovely, clean accommodation.
Positive section of review
Love staying at this lodge, have stayed a number of times and it doesn’t disappoint
Positive section of review
Location and hotel facilities Staffing was outstanding
Negative section of review
Nothing
Positive section of review
Spacious, clean beds and good location.
Negative section of review
We had no electricity for nearly 24 hours. Spent our first night in darkness with no heat and we were unable to charge our phones. No contact or reply from host to solve the issue until the next day and it wasn’t very helpful and responses seemed to be AI generated. Simply not good enough for the money we paid. It really tainted our trip having this ongoing issue hanging over us wondering if we’d get it sorted for second night, which we eventually did. We had to go into various electrical fuse boards for not only our apartment but for the whole building which we didn’t feel very comfortable doing. There was a sign in room about electricity also which indicates to me it is a common issue guests have so I don’t understand why the host didn’t confirm we had electricity when we checked in as they knew our check in time. Also one of beds in front room had broken spring.