1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Listing caught my attention due to the great score which is fully deserved. Abbey is a wonderful host, very organised and had provided very clear instructions regarding check in/out and also provided lots of great advice for local restaurants and other services. Also a very lovely and welcoming person and really could not do more to make the stay enjoyable. The room itself was very spacious and immaculately clean with a good sized private en suite shower/toilet. Best night's sleep I have had in a long time! Other reviews mention road noise but I did not notice this with the windows open and even if closed, there was a fan in the room to provide cooling.
Negative section of review
Nothing!
Positive section of review
The Mary Mount is in a stunning setting, looking over Derwentwater to Catbells and Maiden Moor. There's lots of outdoor seating for fine days. Spacious restaurant and lounges. Well kept beers. Comfortable rooms and friendly staff.
Negative section of review
Nothing.
Positive section of review
Friendly welcome. Bedroom was warm and comfortable. Plenty of free guest parking at the hotel(not easy to park in Ilkley). Interesting architecture and period features.
Negative section of review
Took a while for the hot water to come through.
Positive section of review
The hotel is very close to the train station which is ideal for getting to and from the airport. Price for room only was good value for money.
Negative section of review
The room was very small and the breakfast was limited considering it was £13.
Positive section of review
Breakfast was wonderful, staff all lovely .hotel very tastefully decorated and honesty bar was well stocked .
Negative section of review
Bedroom was really small, with bathroom built in , no other problems
Positive section of review
Very comfortable beds. Close to Heathrow. Quiet. Friendly, helpful staff.
Positive section of review
The golf course The room was spacious The spa
Negative section of review
Expensive drinks Not much room to eat with the dogs in the bar as it was busy
Positive section of review
Everything was great, except below
Negative section of review
The property was not quite on one level as expected. There is a step to the bathroom and another step to the kitchen which we found quite high and difficult for us, due to our disability.
Positive section of review
The evening meal was excellent
Negative section of review
Cleanliness was poor. The room wasn’t clean and dirty shower. Nowhere to put your toiletries around the sink. Breakfast was very poor. Over priced hotel.
Positive section of review
Spacious rooms and shower.
Negative section of review
Nothing.