1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The property was perfect, very spacious and clean. We stayed in the Beatrice apartment and it had everything we needed. It made our stay on the Isle of Wight that little bit more special. The bed was comfy and the space was nice and modern. We were even greeted with cake and coffee! We would 100% recommend and will be back next year. The whole experience was outstanding from start to finish.
Negative section of review
Nothing, everything was great.
Positive section of review
I liked almost everything about the place it was warm, cozy and very clean. Loved the linen which smelt awesome and so soft I wanted to stay wrapped up in it all day.
Negative section of review
I didn't like having to have a cold shower, not knowing how to work the oven, the very uncomfy I would even say broken bed downstairs and the many ants which we shared the place with. I would say as much as I liked the place the price should be somewhat less as we payed £105 for a night in our our cabin in the woods and everything worked as it should. No disrespect to you the owners at all. I just think £80 a night including cleaning fees would be better. I also think a guide on how to work the oven amd other things like the shower etc wouldnt go a miss. P.s I appolagise for my partner who spoke with you on the phone she is very abbrupt without even realising she is doing it. I would have said thing more gently. Just so you know her views are not the same as mine. P.s cleaning fee should be optional if you are going to leave the place how you found it.
Positive section of review
Wonderful place, convenient location, near Thames Tate, and M&S, well-equipped, and spacious for a home stay.
Negative section of review
Wrong email sent delayed my check in process.
Positive section of review
Very clean and nice flat , very good location , very good communication with host thank you
Positive section of review
The breakfast is awesome, very good sitting in the waterfront.
Positive section of review
Terry is a very good host, and the breakfast was very good,
Negative section of review
I have stayed here before many years ago and I do think it needs a little bit of TLC around the outside, it’s a lovely setting and it’s a pity it’s just not maintained to a better standard
Positive section of review
The staff were very helpful and friendly.
Negative section of review
The hotel is slightly dated and only one lift..also only scrambled egg served at breakfast.We had a room at the front and it was very noisy outside Friday and Saturday night..
Positive section of review
Easy to find and easy to navigate
Negative section of review
Reception area was congested
Positive section of review
A good variety of food
Negative section of review
Food wasn’t very hot
Positive section of review
Its location
Negative section of review
Had trouble finding the entrance to the car park