1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We had a walking shower room and the water was luke warm plus there's a leaking on the pipes Also we had some vouchers for a free coffee and when we went down in to the lobby and have been waiting for 10 minutes as nobody was behind the bar , we had to ask the receptionist if there's someone available to serve us a coffee, so a member of staff came over saying that unfortunately we couldn't have our coffee because the machine was broken since Friday. Seriously ? 🙄
Negative section of review
Shower was leaking all over the place plus the water wasn't hot and no coffee available
Buckinghamshire, United Kingdom
Positive section of review
The parking was great, entrance to the property was very good, the room was very pleasant although I would have welcomed a long mirror and a little table next to the bed and the whole road was very quiet and tranquil, overlooking the garden. The owner was very welcoming and helpful and I would recommend staying here.
Positive section of review
The concierge on our first night stayed on late to let us check in as we were running very behind! She was incredibly helpful the next day and booked us a taxi to a wedding we were attending. Very, very welcoming! Beautiful, charming room and absolutely delicious French toast at breakfast.
Negative section of review
Maybe if the bathroom style matched the charming room! Otherwise absolutely amazing.
Positive section of review
Enjoyed the evening meal in Dexters followed by a lovely breakfast.All staff were polite and made us feel at home.Thankyou
Negative section of review
The bath was too high to climb in and out without a struggle !
Southend-on-Sea, United Kingdom
Positive section of review
The staff were quick to act when I found my room hadn't been cleaned. This was a cheap place to stay
Negative section of review
See below. The room was pretty grim but at the price it was no surprise
Positive section of review
Very central ,clean and good cafe on site.
Negative section of review
Beds were really soft . Had to pay for parking . Car park not easy to locate . Instructions need to be given on website .
Positive section of review
The staff were really Friendly.
Negative section of review
The hotel was smelly and dirty and you could hear the tube trains passing underneath the building.
Positive section of review
Dinner was very good
Negative section of review
Door banging
Positive section of review
Town centre location
Negative section of review
Quality of food in restaurant.
Positive section of review
Nothing
Negative section of review
Biggest concern is they take £150 deposit and claim you get it back within 48 hours. However, I have been told I have to wait 30 days to recieve the money back. I contacted my bank and they advised the company have not released the payment hence why they advised 30 days. On top the had a very small uncomfortable sofa which only 2 people could sit which was disappointing considering it was a 4 peoples apartment. Above all they messaged me on whatsapp that if i was to leave a 5 star review then they will give me 10% off my next stay. This just goes to show majority of the reviews on here is fake. Disappointing service. Cant even get my £150 back either.