1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Bowness-on-Windermere, United Kingdom
Positive section of review
Friendly welcome upon arrival. Our room, whilst compact, was very comfortable and clean, and had everything we needed. The bed especially was very comfy! Tops marks for having a proper dressing-table area with accessible plug sockets (often missing from even the best hotels)! We loved the personal service for breakfast and the food, cooked to order, was delicious! Within easy walking distance of many restaurants. We would return and would definitely recommend.
Positive section of review
The location was perfect, right near a tram stop. We were booked for the Olivia Rodrigo concert but that got cancelled. We still went to the city and watched the Wizard of Oz at the Palace theatre. Just round the corner. Facilities were outstanding. Dishwasher, fridge, sink, cupboards, cups, utensils etc. Would stay again no problem
Negative section of review
Not sure about the middle floor being the floor for reception/bar/shop etc. would rather it was as you walk in on the Ground floor. Just my opinion
Positive section of review
We stayed in a twin room and were not disappointed. The mattress on both beds were very thick and comfortable, my husband suffers with Sciatica and he was fine. We had a bath/shower with hot water working perfectly. Lovely soft bath sheets. Refreshments replacement daily. Good size cooked breakfast.
Negative section of review
Nothing everything was perfect for us
Positive section of review
The staff were second to none!! Exceptional customer service. Nothing was too much trouble. The food and drink was really good too.
Negative section of review
The room itself could benefit from a lick of paint and the towels were a bit tatty. But it was clean, tidy and comfortable.
Positive section of review
Third visit in this flat and we love it like the first time. Nice and tidy , big rooms and very lovely bathroom
Negative section of review
Nothing to complain about as we stayed here before
Positive section of review
They serve scrumptious English breakfast. I liked that the staff were lovely and very accommodating.
Negative section of review
Nothing to dislike to be honest.
Positive section of review
Restaurant, menu and staff were all excellent. The room was very comfortable.
Negative section of review
Upon arrival we were allocated a room (room 4) which did not have a functional room electronic room key. It was explained that the door mechanism had been defective and they were waiting for it to be repaired. This was known prior to our arrival but nevertheless the room was still allocated out. The failed door lock meant that I had to ask the reception staff to open my door every time my wife ( who is disabled) and I wanted to enter our room. As my booking was made some months previous I asked for a room transfer but was told all rooms were occupied, albeit mainly by corporate visitors. As it was my wife’s birthday break, this issue put a downer on the 2 days we spent there.
Newcastle upon Tyne, United Kingdom
Positive section of review
It was as I remembered it from the 1980s when I lived on Arlbury Road
Negative section of review
It was the go to place for a luxury dinner in the late 1980s - the food has regressed not progressed and the room was in need of a refurbishment
Positive section of review
Quiet,comfortable, good restaurant.
Negative section of review
Could do with a bit of a refurbishment, looking a bit worn.
Positive section of review
The cottage
Negative section of review
Parking - a nightmare, a bit like the very rude neighbour!
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