1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We love this hotel and returned because of Alycia she was so helpful last year and this year we managed to see her again. However it’s evident the amount of staff is less than last year and at breakfast there was only one person taking orders and serving not fair on that person . The last morning he had some help but there were more residents and that was the slowest breakfast and drinks not a great experience for the staff or residents, A lot of apologies made.
Negative section of review
Just more staff serving at breakfast time.
Positive section of review
The hotel is in the West End, near to the botanical garden and the University which was perfect for us. We could park our car for free behind the hotel. The room was very clean and quite big. Also the breakfast was very nice. The stuff was always friendly.
Positive section of review
Great location for our trip to the Harrogate Spring Flower show, using the 'back roads' we got to the car park avoiding the queues.
Negative section of review
No specific instructions for the oven and coffee maker - dinosaurs don't do techi appliances! ie the oven didn't start when I pressed the on button, I had to work through to the function button first, then it was relatively easy...
Positive section of review
Lovely comfortable rooms with an amazing breakfast. Unbelievable value for money!
Positive section of review
Overall good value and kitchen with microwave etc. available to use
Negative section of review
Good value but room was in the eves so not ideal for a tall person.
Positive section of review
Absolutely beautiful home. Very clean from to to bottom.
Newcastle upon Tyne, United Kingdom
Positive section of review
There was plenty of choice and lots of it.
Negative section of review
The plates were cold and would have been better warmed up
Positive section of review
Location, price & leisure facilities
Negative section of review
The leisure facilities closed early so I didn’t get chance to use them. It says the pool is open until 8pm but they don’t allow entry after 7:30. I was not impressed.
Burnham on Sea, United Kingdom
Positive section of review
Gull and Andy were fabulous.
Positive section of review
location was perfect