1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Easy check in/out. Staff were so friendly especially to our little ones. Breakfast had so much choice and the cooked breakfast was prepared pretty much fresh in front of you. Rooms were really smart and clean-we needed a travel cot which was super useful Overall we were really happy with our stay, at a reasonable price.
Negative section of review
Pool was good. Unfortunately the hot tub was not working and there is scope for maintenance improvements - such as missing tiles and mould above the flume bit.
Positive section of review
It’s in a great location - close to the centre of Ambleside with great views from the very comfortable rooms but also with a lush and beautifully peaceful garden that offers a sense of peace and space even though you’re close to busy roads . And the staff are amazing ! So friendly and helpful . Great cooked breakfasts too
Negative section of review
Nothing . I think it’s great ! I love staying there and have been several times
Positive section of review
Very friendly and helpful staff. Very cheerful. Hotel offered everything we expected. Comfy beds. Plenty of towels. Large rainfall shower. Good selection of tea and coffee in the room
Negative section of review
There wasn't anything we didn't like
Positive section of review
The most friendly & obliging host, ever! Nothing was too much trouble (including doing some washing) & everything done with a large smile. Thank you, simply brilliant.
Negative section of review
Nothing. It was clean & bright everywhere.
Positive section of review
Very friendly and efficient welcome. Room was spacious & obliging host. Well organised breakfast process, quick & tasty. Thank you
Negative section of review
Nothing. They couldn't have done more for us.
Positive section of review
Staff were very pleasant & helpful. Location was ideal for my purposes.
Negative section of review
There were boxes containing furniture/ hotel equipment being unloaded outside my room window when I arrived. This meant I had to close my curtains to get any sense of privacy. The boxes were huge and were left heaped outside the window for well over an hour (nearer two). Very unaesthetic and potentially a fire hazard. It took two requests for them to be removed.
Positive section of review
Friendly service from staff, fabulous breakfast, and great location.
Negative section of review
Staid at this hotel earlier in the year paid £87.00 including breakfast. This stay cost £210.00.
Positive section of review
A very comfortable, quiet room and an excellent breakfast
Positive section of review
Overall excellence. Maybe lift could be fixed
Positive section of review
Staff were friendly. Hot tub as great.
Negative section of review
Metal bed frame very noisy. Cabin overlooked kids play area and pub car park. Closing time at pub very noisy. Very basic and needs updating.