1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I loved this hotel. It was such a gem in a fabulous position in the middle of the action in London. The room was lovely and clean and the bed so comfortable which is always a must. The staff were so friendly and helpful and went out of their way to make sure I had everything I needed to make my stay such a memorable one. Thank you Stephanie for your kindness you are a gem. I would highly recommend this hotel and will be back next time I’m in London
Negative section of review
Nothing
Positive section of review
Absolutely stunning, everywhere was clean, TVs in bedroom, washing machine and a dishwasher!!!
Negative section of review
Nothing to dislike
Positive section of review
Loved the check in experience and the location so close to South Terminal.
Negative section of review
The room was a fair walk from the main area of the hotel and the signage was not great
Positive section of review
Large room good breakfast less than five minutes into Alnwick by car
Positive section of review
Spacious room. Friendly helpful staff. Free parking available
Negative section of review
Room is a bit stuffy as windows can’t be opened and there’s no aircon. They did provide a fan.
Positive section of review
When the property got cancelled due to it not being cleaned.
Negative section of review
Everything, looked nothing like the photos there advertising.
Positive section of review
The views from both front bedrooms
Negative section of review
Having to climb steep hills to get to property on foot. Being locked out of property when closing the door!
Positive section of review
Location is just what I needed.
Negative section of review
Rooms too narrow.
Positive section of review
Staff was very helpful
Negative section of review
Too small room and bathroom Food was just ok
Positive section of review
Food, location
Negative section of review
Space was a little congested